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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 23, 2020
Super great, showed up an hour early and they still got me in right away. So friendly and polite will use again and again. This was my first visit and they blew me away me in right away. So friendly and polite will use again and again. This was my first visit and they blew me away More
by Volscrazy78
Verified CustomerEmployees Worked With
Jenna Mayes
July 23, 2020
The work was good but in the past they have cleaned up alittle afterwards this time they did not. Also asked about interior bulb change they said $22.00 I said nevermind I stopped at local auto parts stor alittle afterwards this time they did not. Also asked about interior bulb change they said $22.00 I said nevermind I stopped at local auto parts store got two for $6.00 and changed myself. More
by BIGRICK7254
Employees Worked With
Jenna Mayes
July 23, 2020
Everyone was outstanding! I had the most interaction with Jenna, she is so friendly & professional. My car was clean when I picked it up. It was also done in the time frame they gave me. Wouldn't go anywhere Jenna, she is so friendly & professional. My car was clean when I picked it up. It was also done in the time frame they gave me. Wouldn't go anywhere else! More
by MICHUD5511
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 23, 2020
Very nice service and didn’t wait too long at all! I called to schedule my maintenance before I have to drive to Memphis next week and they were able to get me in the same day! called to schedule my maintenance before I have to drive to Memphis next week and they were able to get me in the same day! More
by SMUGIGI
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 23, 2020
They are great every time I use the dealer ship shop they are willing to help reson you are there for. Service personnel away presents and helpful. are willing to help reson you are there for. Service personnel away presents and helpful. More
by Papahosey60
July 23, 2020
Awesome job. It was fast, thorough and courteous. The scheduler, Dianne, really worked with me and my work schedule. The whole team went above and beyond. scheduler, Dianne, really worked with me and my work schedule. The whole team went above and beyond. More
by DDK
Employees Worked With
Dianne the service scheduler., Corey Husketh
July 23, 2020
They gave me the best deal in town. Greg was thorough. I like the selection. I would recommend working with Greg there. Communication was good like the selection. I would recommend working with Greg there. Communication was good More
by TreasureIsland
July 22, 2020
Spent over $1000 and features that worked when I took it in do not work now. Employees were very nice and friendly. The automatic buttons on sliding doors and tailgate open and close do not work unless you in do not work now. Employees were very nice and friendly. The automatic buttons on sliding doors and tailgate open and close do not work unless you are on inside or use key fob. More
by edyegale
Employees Worked With
Jenna Mayes
July 22, 2020
I love this dealership, everyone is so nice and respective and work was done quickly , i arrived early, but they worked me in , loved the waiting room and snacks respective and work was done quickly , i arrived early, but they worked me in , loved the waiting room and snacks More
by LOISEDNA
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 22, 2020
Corey was great! He was very informative, professional, and courteous! If you have to take your car in for service, Corey is the one to deal with! and courteous! If you have to take your car in for service, Corey is the one to deal with! More
by pmcc964
Employees Worked With
Corey Husketh
