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Rusty Wallace Kia Alcoa
Louisville, TN
6,330 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,330 reviews
July 02, 2020
Just wanted to thank everyone at the dealership for being so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did exactly what we were told they would do. Everyone was helpful in our purchase of a new KIA Seltos. More
by TDUNC40
Verified Customer
Helpful July 02, 2020
We always have a great visit with Rusty wallace kia alcoa. Great service in sales and service everytime. We highly recommend to anyone in the market! alcoa. Great service in sales and service everytime. We highly recommend to anyone in the market! More
by Kia fan 4 life!
July 02, 2020
Great experience on oil change. Fast service, nice people and a very nice, clean waiting area with complimentary snacks. Could not ask for a better experience! and a very nice, clean waiting area with complimentary snacks. Could not ask for a better experience! More
by PEPPER.WENDELL
Employees Worked With
Jenna Mayes
July 02, 2020
I only personally dealt with Jenna and she was kind, knowledgeable and courteous. The team did a good job of getting my vehicle in and out quickly. My car was even washed and parked facing forward for e knowledgeable and courteous. The team did a good job of getting my vehicle in and out quickly. My car was even washed and parked facing forward for easy departure. And the customer lounge is seriously amazing! More
by BETHREDDING
Employees Worked With
Jenna Mayes
July 01, 2020
One of the best car buying experiences I’ve had will definitely be back for another vehicle when the time comes! Absolutely no pressure to buy I loved it great professionalism all the way around thanks definitely be back for another vehicle when the time comes! Absolutely no pressure to buy I loved it great professionalism all the way around thanks a lot. More
by COPPENGER
Employees Worked With
June 30, 2020
I was very pleased that we got everything worked out and everyone was so helpful I am very pleased with my new Soul . I look forward to many years of happy driving! . everyone was so helpful I am very pleased with my new Soul . I look forward to many years of happy driving! . More
by Al
June 30, 2020
Very friendly and worked very hard to get the job done. Gave us information every step of the way. Will definitely be back one day. Gave us information every step of the way. Will definitely be back one day. More
by dcboaz13
June 30, 2020
Why noon wears mask? All customers do wears masks. I had to interact with Alex multiple times to face. everyone else i saw with Wallace tshirt had no mask! to interact with Alex multiple times to face. everyone else i saw with Wallace tshirt had no mask! More
by endre_pekarik
Employees Worked With
ALEX FERRER
June 30, 2020
It was a great experience doing business with Adam Fair. There was never any pressure to buy and Adam was most helpful in finding the right vehicle to suit my needs. I highly recommend Rusty Wallace KIA. There was never any pressure to buy and Adam was most helpful in finding the right vehicle to suit my needs. I highly recommend Rusty Wallace KIA. More
by alexgalster77@gmail.com
June 30, 2020
Very precise. Great time, didn't have to wait too long . Great service. Will come back if service remains excellent . Thank you . Came for burned out tail light. Great service. Will come back if service remains excellent . Thank you . Came for burned out tail light. More
by CAROLBIGGS1990
