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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 18, 2020
I always have great service. The staff are polite and professional. They keep you informed about the service and are very knowledgeable. They also ask if you have any concerns. professional. They keep you informed about the service and are very knowledgeable. They also ask if you have any concerns. More
by SIMPSON519
Verified CustomerEmployees Worked With
Corey Husketh
July 18, 2020
Great experience 👍 They worked with us on everything. Easiest time I have ever had buying a vehicle. Would highly recommend buying a vehicle from them to anyone Easiest time I have ever had buying a vehicle. Would highly recommend buying a vehicle from them to anyone More
by BEACHBUMMIN
Employees Worked With
July 18, 2020
Justin Underwood was a awesome salesman and was very detail oriented and answer every question we had about the Kia Soul we purchased. He helped par our phones as well. He is a very professional young m detail oriented and answer every question we had about the Kia Soul we purchased. He helped par our phones as well. He is a very professional young man. More
by Tim
Employees Worked With
Justin underwood,
July 18, 2020
I brought my oil in for my 7500 checkup. However, they did not use my oil. I had to return, have them drain the oil out and put my oil in. Jenna had instructions on the service ticket where my oil was in did not use my oil. I had to return, have them drain the oil out and put my oil in. Jenna had instructions on the service ticket where my oil was in my car. Mechanic didnt follow her instructions. More
by Teresa
Employees Worked With
Jenna Mayes
July 18, 2020
Greg Taylor was phenomenal He is very personable I highly recommend him. He listened and was honest and got us the perfect vehicle Thankyou Greg!! recommend him. He listened and was honest and got us the perfect vehicle Thankyou Greg!! More
by KATRINAPOLLEY0787
July 17, 2020
Corey and Alex are always friendly and helpful! Extremely professional and always have a smile. They always treat me like I’m the only customer there. Extremely professional and always have a smile. They always treat me like I’m the only customer there. More
by KRISTYHOFFECKER
Employees Worked With
Corey Husketh, ALEX FERRER
July 17, 2020
Service staff are courteous and listen to the owner. Work done in a timely manner and car left clean. Scheduled loaner vehicle was clean and performed as expected. done in a timely manner and car left clean. Scheduled loaner vehicle was clean and performed as expected. More
by Doug L
Employees Worked With
Jenna Mayes
July 17, 2020
Tyler was an awesome sales person. He was very informative, yet did not make me feel pressured in the least. He hung with me until I found the absolute perfect vehicle for me! informative, yet did not make me feel pressured in the least. He hung with me until I found the absolute perfect vehicle for me! More
by ROBINCORUM
