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Rusty Wallace Kia Alcoa
Louisville, TN
6,345 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,345 reviews
June 27, 2020
Great place and people! Very satisfied with the service! Would highly recommend to anyone in need of a car or service! Just a wonderful place 😁 Would highly recommend to anyone in need of a car or service! Just a wonderful place 😁 More
by NICOLETTESMITH64
Verified CustomerEmployees Worked With
Adam Fair, Jenna Mayes
Helpful June 27, 2020
I dealt with Garry and Greg when I was purchasing my new car. They were both excellent and a pleasure to deal with. Clay was also great getting me a lower rate. I’ll definitely recommend this dealership to car. They were both excellent and a pleasure to deal with. Clay was also great getting me a lower rate. I’ll definitely recommend this dealership to people I know. Thank you!! More
by Kt87
June 26, 2020
Very good service! We brought my son's car in for an AC problem. Ended up with it fixed, and they found another issue we did not know about. problem. Ended up with it fixed, and they found another issue we did not know about. More
by STRAMSEY1.RAMSEY
Employees Worked With
Corey Husketh
June 26, 2020
Service was excellent and Alex was wonderful to work and he made sure that everything was taken care of quickly and efficiently. I appreciated the wonderful treatment! he made sure that everything was taken care of quickly and efficiently. I appreciated the wonderful treatment! More
by Artzychristy
Employees Worked With
ALEX FERRER
June 26, 2020
Alex & the folks in the service department are always polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! More
by LC
Employees Worked With
ALEX FERRER
June 26, 2020
Excellent service and customer care. Corey did an excellent job explains what was done and giving me an estimate on some future work. Great to work with! excellent job explains what was done and giving me an estimate on some future work. Great to work with! More
by Deb skyler
Employees Worked With
Corey Husketh
June 26, 2020
Worked with salesman, Terry Cook. He went out of his way to accommodate! It was a smooth, stressless buying experience. I would highly recommend this dealership. to accommodate! It was a smooth, stressless buying experience. I would highly recommend this dealership. More
by BKREISA
Employees Worked With
June 26, 2020
Everyone here was AWESOME!! From Adam the sales associate to the finance dept. I even received a call from the parts/service manager who just wanted to introduce himself and offer his congratulations. It was to the finance dept. I even received a call from the parts/service manager who just wanted to introduce himself and offer his congratulations. It was amazing how quickly the car buying process was! I was literally in and out within an hour. Most importantly it was the most hassle free car buying experience I've ever had! I HIGHLY recommend this dealership. More
by SROOKS35
Employees Worked With
Adam Fair
