Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fastest service friendliest people and great results. Above and beyond my expectations! I pulled into service told them what I was in for and within 5 minutes I had my loaner and an expected pick up tim Above and beyond my expectations! I pulled into service told them what I was in for and within 5 minutes I had my loaner and an expected pick up time which was right on!!!! More
Normally have no problems however, after sunroof was repaired my headliner was filthy. It was covered w/ grease and black marks. They agreed to clean it but on their schedule. In addition, the roof whis repaired my headliner was filthy. It was covered w/ grease and black marks. They agreed to clean it but on their schedule. In addition, the roof whistles (not a good song either)& rattles now as you drive. Not happy with service dept. More
All the staff that I interacted with were very pleasant. Kept me informed of my cars service needs. Jenna was very nice and provided great customer service. Kept me informed of my cars service needs. Jenna was very nice and provided great customer service. More
Greg Taylor was very knowledgeable about the Kias. When we had settled on the Kia Sorrento he went over the entire car with us including how to hook up my phone and how to work everything on the interior o we had settled on the Kia Sorrento he went over the entire car with us including how to hook up my phone and how to work everything on the interior of the car. When it is time to replace my husband’s car we will want to work with Greg again. More
Dylan was great to work with. He made the purchase process incredibly easy. Dylan was professional, polite, and not the typical "sleezy salesman." Great guy! process incredibly easy. Dylan was professional, polite, and not the typical "sleezy salesman." Great guy! More
We always have a great visit with Rusty wallace kia alcoa. Great service in sales and service everytime. We highly recommend to anyone in the market! alcoa. Great service in sales and service everytime. We highly recommend to anyone in the market! More
I took my Kia Soul in for an alignment. Had a 4 o'clock appointment. Was in and out in no time. Service department has done outstanding work the few times I have dealt with them. appointment. Was in and out in no time. Service department has done outstanding work the few times I have dealt with them. More
Everyone was very nice. I had no problems with the dealership. Would have no problem coming back to this dealership for service.I really don’t have anything else to say dealership. Would have no problem coming back to this dealership for service.I really don’t have anything else to say More
The service was friendly and efficient. I had a coupon for 39.99 for the essential. Oil change, 5 point inspection and tire rotation. I told them that I did not need my tires rotated as I just replaced ti for 39.99 for the essential. Oil change, 5 point inspection and tire rotation. I told them that I did not need my tires rotated as I just replaced tires a week ago. I think that if I didn’t need my tires rotated I could have been given a few dollars off. Still good service though. More
Just wanted to thank everyone at the dealership for being so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did exactly what we were told they would do. Everyone was helpful in our purchase of a new KIA Seltos. More