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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
August 10, 2023
They run the service department very nice and cater to the customers. I should know. I was a technician at Burgin Dodge and Cogdill Dodge. the customers. I should know. I was a technician at Burgin Dodge and Cogdill Dodge. More
by DANBOLINGER..
Verified CustomerEmployees Worked With
Other Employees :
NICK JOHNSON
August 10, 2023
The company was nice and very easy to work with. Not only did they get me a vehicle I love but also payments in my price range. I would buy from again. Not only did they get me a vehicle I love but also payments in my price range. I would buy from again. More
by lovelylilhobbit
August 09, 2023
Polite, courteous, efficient, comfortable waiting area,I also enjoyed eating the free snacks that were avIlable also enjoyed eating the free snacks that were avIlable More
by LEO_GAWRONIAK
August 09, 2023
Routine service was completed quickly and professionally. The waiting area was clean and comfortable and offered free drinks and snacks. No complaints. The waiting area was clean and comfortable and offered free drinks and snacks. No complaints. More
by boundyrg
Employees Worked With
August 09, 2023
This dealership has good communication, and everyone was nice. They answered any and all questions I had. nice. They answered any and all questions I had. More
by Alysa Nix
Employees Worked With
Other Employees :
NICK JOHNSON
August 08, 2023
Rusty Wallace Kia on Alcoa highway is the best dealership ever! I love everyone there! ever! I love everyone there! More
by Metcalfchris2
Employees Worked With
Other Employees :
NICK JOHNSON
August 07, 2023
We tried to contact the service department recently and were on hold for 15-20 minutes on two seperate occasions and never got through. very frustrating were on hold for 15-20 minutes on two seperate occasions and never got through. very frustrating More
by WILLIAM80
August 07, 2023
Great service to everyone for help to my self and my family to get our new car family to get our new car More
by ANDYSFM
August 04, 2023
I have never had a Salesman work so hard with getting me the deal I needed. The car I wanted was not on the lot and they worked hard to get me exactly what I wanted. It was an excellent experience overall. the deal I needed. The car I wanted was not on the lot and they worked hard to get me exactly what I wanted. It was an excellent experience overall. More
by SHELMA
August 04, 2023
Garry King was the salesman I dealt with and he was excellent. He worked so hard to get me the deal and the vehicle I wanted. I did not feel pressured to buy anything else besides the vehicle I wante excellent. He worked so hard to get me the deal and the vehicle I wanted. I did not feel pressured to buy anything else besides the vehicle I wanted. It was not on the lot and they searched until they found the exact one I wanted. It was an excellent experience. More
by SHELMA
