
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
Enjoyed trading up on our Soul. Had a very good experience dealing with company. Would recommend your company to anyone looking for a vehicle new or used you have a lot to chose fro Had a very good experience dealing with company. Would recommend your company to anyone looking for a vehicle new or used you have a lot to chose from. Have a great day. More
Very satisfied customer Took my car in for a oil change and tire rotation very good customer service and they even washed my car !! I was there longer than I thought I would Took my car in for a oil change and tire rotation very good customer service and they even washed my car !! I was there longer than I thought I would be but they have complimentary snacks and drinks More
Great experience Everytime I come to this place of business, I have a great experience. The wait time is a little lengthy but that's expected for quality service. Ever Everytime I come to this place of business, I have a great experience. The wait time is a little lengthy but that's expected for quality service. Everyone is nice and informative. Customer service is great also! This will always be my go to place for my car. More
Best vehicles , great service , great sales team They have the best vehicles , we love our kias , great sales team , and top notch service dept. The sales team is helpful but never pushy They have the best vehicles , we love our kias , great sales team , and top notch service dept. The sales team is helpful but never pushy More

Best of the best Greg Taylor and Will Witucki were exceptional in their customer service. They were sensitive to what my needs were and low key in their approach. They Greg Taylor and Will Witucki were exceptional in their customer service. They were sensitive to what my needs were and low key in their approach. They treated me the same no matter what the value of the vehicles I showed interest in. When I purchased, they did everything to make sure there was efficiency in finalizing the deal. They also had the vehicle fully serviced and ready to go. I’d recommend this dealership to anyone. This was our family’s third purchase from this business. More
Always a great experience The service department is always courteous and gets you in and out as fast as possible. I’m usually in and out within an hour including a courtesy car The service department is always courteous and gets you in and out as fast as possible. I’m usually in and out within an hour including a courtesy car wash. I always deal with Matt Fisher who always goes out of his way to make sure the visit is a pleasurable experience. More
Oil change and tire rotation Excellent and professional service. Chris was very helpful. My wait time was short. The only thing I would change is there isn't enough seating Excellent and professional service. Chris was very helpful. My wait time was short. The only thing I would change is there isn't enough seating More
Extremely pleased I came into Rusty Wallace Kia to just look at vehicles and had a salesman named Bill Rayborn that shared with me the information that I was looking f I came into Rusty Wallace Kia to just look at vehicles and had a salesman named Bill Rayborn that shared with me the information that I was looking for with no pressure and no “ sales tactics”. He honored my time limitations and gave me all of the information I needed so that I could leave and make an informed decision. Upon my return visit he satisfied all of my inquiries and got me the very best deal on my trade-in vehicle and the vehicle that I wanted. He was trustworthy kind and very attentive to my car shopping needs. Thank you Bill! More
Oil change service Kris did an Excellent job getting my Kia optima in and out of the service department promptly.for oil change and tire rotation and recall update. Kris did an Excellent job getting my Kia optima in and out of the service department promptly.for oil change and tire rotation and recall update. More
Super fast & always done right! I am never disappointed with KIA service here. They are always timely, keep me updated on the status of my car, and go over everything with me. I am never disappointed with KIA service here. They are always timely, keep me updated on the status of my car, and go over everything with me. More