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Rusty Wallace Kia Alcoa
Louisville, TN
6,351 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,351 reviews
August 30, 2018
First service experience I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had prompt courteous service, and had a pleasant experience. I love my 2018 Kia soul. I highly recommend Rusty Wallace Kia of Alcoa. Everyone welcomed me like I was family. More
by pgraser
Verified Customer
Helpful August 29, 2018
Always a great experience!! I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you n I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you next vehicle!! More
by Kia fan 4 life!
August 29, 2018
Always super efficient & informative! Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always a Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always accommodated me with a vehicle while mine is being serviced. The staff are knowledgeable about various services and the time it requires to complete. There is complimentary Wi-fi as well as snacks & beverages to make waiting at the dealership comfortable! More
by BETSY3013RIGGS
August 29, 2018
Awesome Greg"The dancing car man" Taylor was awesome. He showed me so many cars. Very patient man dealing with my dad and I. I will send all my friends to se Greg"The dancing car man" Taylor was awesome. He showed me so many cars. Very patient man dealing with my dad and I. I will send all my friends to see Greg. More
by Sassy girl
Employees Worked With
August 28, 2018
Total thumbs up!!! I was not planning a new purchase today but there was really no other option that would due. Kia was one of my top three picks and was the first to co I was not planning a new purchase today but there was really no other option that would due. Kia was one of my top three picks and was the first to concact us. They were patient with me, as my husband was stuck out of town and couldn't be with me. The salesman focused on what I was looking for and inluded my budget. I will recommed them to everyone! Thanks Bunches!!! More
by My new car 2018
Employees Worked With
August 28, 2018
GREAT Aubrey was wonderful very knowledgeable about the cars we asked about very helpful and personable.we felt comfortable while talking to him he was enco Aubrey was wonderful very knowledgeable about the cars we asked about very helpful and personable.we felt comfortable while talking to him he was encouraging without being pushy and running us off .that is what sold us our Sorento ...the rest of the staff were awesome as well thanks for all your hard work Kia staff More
by SWEETLOVE0503
Employees Worked With
August 28, 2018
Wonderful company to work with ! Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever h Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever hesitate to take my Sportage to them. More
by CBOLD43
Employees Worked With
Service staff
August 28, 2018
Bought 2 Cars in 3 days We bought two cars over the weekend and had great service from the time we got there to the time we left. Excellent deals!! Thank you! We bought two cars over the weekend and had great service from the time we got there to the time we left. Excellent deals!! Thank you! More
by KGIE12
August 27, 2018
Satisfied Reasonable buying experience for the 2019 Kia Sportage compared to previous vehicle purchases. Desired model, color in stock. Like the features of the Reasonable buying experience for the 2019 Kia Sportage compared to previous vehicle purchases. Desired model, color in stock. Like the features of the Sportage. Our salesperson was knowledgeable, courteous and professional. Will recommend Rusty Wallace Kia based on the experience thus far. More
by Bigbuck
Employees Worked With
August 27, 2018
Services I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. More
by skycastle.2011
Employees Worked With
