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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
August 04, 2023
All questions answered. Price comparable to other dealers. Salesman’s knowledge of car systems was outstanding. I never had to call more thane once to get specific answers. Price comparable to other dealers. Salesman’s knowledge of car systems was outstanding. I never had to call more thane once to get specific answers. More
by grntech
Verified Customer
August 04, 2023
Service is second to none, just like the sales department. Kelly and his crew are top notch! department. Kelly and his crew are top notch! More
by Kia fan 4 life!
Employees Worked With
Other Employees :
NICK JOHNSON
August 04, 2023
Recently Debbie in the service dept. took the time to explaine questions and concerns I had on the instrument panel that was confusing to me. I thank her for her kindness and patience. took the time to explaine questions and concerns I had on the instrument panel that was confusing to me. I thank her for her kindness and patience. More
by MCKINNEYJOYCE1979
August 04, 2023
They have an excellent service department. They are on time, have pleasant demeaners and get the job done as promised. They are on time, have pleasant demeaners and get the job done as promised. More
by jimjim.spam
Employees Worked With
August 02, 2023
Overall they are good people to deal with. Helpful with situations that came up and took care of them. Helpful with situations that came up and took care of them. More
by MOMNHICKS
August 02, 2023
They were nice and very professional and it didn't take long to get the car fix long to get the car fix More
by Sissy
August 02, 2023
Service was good. Price too high for oil change I’ll have to check around next time for lower prices. Price too high for oil change I’ll have to check around next time for lower prices. More
by BELL.CHILI.PEPP
Employees Worked With
August 02, 2023
Top dealership. My grandfather, Tom Hawkins, would be so proud. He was one of the top dealers at Rusty Wallace Kia! 🤍 My grandfather, Tom Hawkins, would be so proud. He was one of the top dealers at Rusty Wallace Kia! 🤍 More
by cbest528
August 02, 2023
Ron was our salesman and he was great! Very helpful with all our questions. And the finance department was wonderful as well. Very helpful with all our questions. And the finance department was wonderful as well. More
by diane27dykes
Employees Worked With
Ron was our salesman and we give him 5stars
