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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
August 01, 2023
Everything was straight forward and not rushed. I didnt feel pressured or hurried. The staff were courteous and pleasant. I didnt feel pressured or hurried. The staff were courteous and pleasant. More
by SURGERYBEAR7
Verified Customer
August 01, 2023
I love this place. They get me in quick and always take care of me even when I don’t have an appointment 😍 They get me in quick and always take care of me even when I don’t have an appointment 😍 More
by JESSJOHNSON123
July 31, 2023
Always attentive and do good work have leased several vehicals and see no reason to not continue. vehicals and see no reason to not continue. More
by CYNRUE
July 30, 2023
Great informative service department with employees that keep you up to date during the appointment. The waiting area is very comfortable with several amenities. keep you up to date during the appointment. The waiting area is very comfortable with several amenities. More
by BETSY3013RIGGS
Employees Worked With
July 30, 2023
Exceptional service! Patient, kind and considerate of our needs. Overall great dealership, hands down! 5Stars Patient, kind and considerate of our needs. Overall great dealership, hands down! 5Stars More
by elizabethhall0923
July 29, 2023
Customer service was excellent. Greeted with a smile. Clean faculties wonder snacks. Nice and clean. Greeted with a smile. Clean faculties wonder snacks. Nice and clean. More
by r.olum
July 28, 2023
Need to have a better oil changing service it take to long to get auto serviced long to get auto serviced More
by DONARAPER
Employees Worked With
July 27, 2023
Service was fine. I’m so sick of being harassed for reviews. 2 calls. Texts. Emails. It’s getting freaking ridiculous. I won’t be going back unless it’s warranty work I’m so sick of being harassed for reviews. 2 calls. Texts. Emails. It’s getting freaking ridiculous. I won’t be going back unless it’s warranty work. More
by GoatToes
Employees Worked With
Employees were fine
July 27, 2023
Everything thing went very well. No problems. The car had more improvements then I even knew about. No problems. The car had more improvements then I even knew about. More
by Stevieray19580
July 27, 2023
When I purchased my Kia Sorento my spouse was very elated for how we were treated every thing went so smoothly and the service department everything was so well coordinated everyone so nice, and free concess for how we were treated every thing went so smoothly and the service department everything was so well coordinated everyone so nice, and free concession I just love it. More
by KNAFFPT
Employees Worked With
Other Employees :
I personally have not used part’s department , NICK JOHNSON
