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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 27, 2023
The service department is always top notch. They are always ready for me when I get there. Work performed in a timely manner They are always ready for me when I get there. Work performed in a timely manner More
by Dwayneg1965
Verified CustomerEmployees Worked With
July 26, 2023
I like the way they treat their customers. They try to take care of you as soon as they can They try to take care of you as soon as they can More
by ronniejeanhall
Employees Worked With
July 26, 2023
They did a good job of taking care of our recall,everything went very smooth !The reason for not 5 stars is when I received the recall and called to make an appointment,it was a month before recall,everything went very smooth !The reason for not 5 stars is when I received the recall and called to make an appointment,it was a month before they could do it!The paper said a safety recall so I was a little concerned,but all in all a good appointment! More
by MIKEWATSON0
Employees Worked With
Other Employees :
NICK JOHNSON
July 26, 2023
Good and fast service. Did not take all day. And even had snacks and drinks complementary. Thank you Did not take all day. And even had snacks and drinks complementary. Thank you More
by jckpartin337
Employees Worked With
Other Employees :
NICK JOHNSON
July 26, 2023
I called in earlier to verify there was a car available for us to drive of the model that we wanted. The SUV was there was a Sorrento. We came in at 3 o’clock. We walked out of there at 6 o’clock with the for us to drive of the model that we wanted. The SUV was there was a Sorrento. We came in at 3 o’clock. We walked out of there at 6 o’clock with the vehicle. They were very easy to deal with, and very enjoyable, and Worked with us and gave us all the information we needed More
by janiceberch
July 26, 2023
Everyone was very nice. The salesman was very helpful and patient with me as I tried to make up my mind. The salesman was very helpful and patient with me as I tried to make up my mind. More
by beckyhunley47
July 26, 2023
RWK in Alcoa always provide us with excellent service every time we visit them. Great people. Great service. every time we visit them. Great people. Great service. More
by TPS1963
July 26, 2023
The employees that checked me in were very helpfull and the service was completed on time the service was completed on time More
by mhramos1983
Employees Worked With
July 25, 2023
Only have one service so far and it was on schedule and in a timely manner in a timely manner More
by dlwally111
