Rusty Wallace Kia Alcoa

Super nice people and they explained everything that was done on the car the waiting area was super good done on the car the waiting area was super good More

The dealership is great. This is the first time in all my years of using Rusty Wallace that I have not been satisfied. I had to bring my vehicle in because my gas door would This is the first time in all my years of using Rusty Wallace that I have not been satisfied. I had to bring my vehicle in because my gas door would not open and I HAD to get fuel. They opened it said they had to order the part. Well part is in but I still have to wait 3 weeks to get it fixed! Not cool. More

When I need to get something done on the car I have to make an appointment which is usually at least a month and mostly more. By that time (I’m in my late 70’s. I forget when it is. I put $2k down to o make an appointment which is usually at least a month and mostly more. By that time (I’m in my late 70’s. I forget when it is. I put $2k down to order a new car almost a year ago. Nobody has called to let us know when it will come in. More

I like the snacks! Everybody is very nice they took care of my recall you need more coupons please Everybody is very nice they took care of my recall you need more coupons please More

We had a great experience with Rusty Wallace Kia Alcoa. I contacted them online to schedule side-by-side comparison and test drives of a new Kia Rio S and a new Kia Forte GT-Line. They replied within min I contacted them online to schedule side-by-side comparison and test drives of a new Kia Rio S and a new Kia Forte GT-Line. They replied within minutes and worked around my schedule to make the appointment happen so that my wife and son (new driver) could join in. The salesperson (Dylan Hattula) gave us tons of time, information, and enough patience that we didn't once feel pressured. We left to think about our options (the Kias and others). When we let Dylan know that we were ready to deal, he was flexible and well-supported by other members of staff and management (Court Courtney) to work with us on desired options and a reasonable price. When it was time to talk financing, Dylan H introduced me to Dylan Finley, a Finance Manager. Working through the financing options with Dylan F was remarkably stress-free and low-pressure. We ended up buying a new Kia Rio. When the Rio gets passed to my son next year, I will be looking for Dylan H and Dylan F to put me into another new Kia. Best car buying experience ever. 10/10 would recommend :) More

Service was good and addressed the main issues I came in for. However, the driver's side rear door needs a new motor. I was told that it would be ordered and would be contacted within 2 to 3 days. That was for. However, the driver's side rear door needs a new motor. I was told that it would be ordered and would be contacted within 2 to 3 days. That was a week ago and I still have not heard from anyone. More

I never met Will Witucki. Unfair review to him. I purchased new car from James Wright. I wasnt planning to purchase for 6 more months. I am Newly divorced and coming out of ba Unfair review to him. I purchased new car from James Wright. I wasnt planning to purchase for 6 more months. I am Newly divorced and coming out of bankruptcy. He test drove several cars with me even though I wasnt purchasing. Did not appear in a hurry for me to leave. He listened to my needs. Wasnt pushy. We ran numbers just for future idea. When i decided to purchase he Went out of his way to make me comfortable with my purchase. Explained my car's new festures which was out of my knowledge. Even set up Kia Connect for me. He continued to apologize for my long wait, but it wasnt long at all. Maybe 2 hours from my decision to buy, to pulling off lot. I purchased car as it was pulling off delivery truck. So majority of wait time was processing the new car. Highly recommend him. I never met service dept. Mr Wright did everything for me except sign the paperwork. More

Had an excellent car buying transaction and also had the sealant put on my car. Everyone was friendly and very helpful sealant put on my car. Everyone was friendly and very helpful More

They were very helpful. Professional, courteous, and straightforward. I appreciated their candor and information in regards to our trade in. Professional, courteous, and straightforward. I appreciated their candor and information in regards to our trade in. More

They exceptionally repaired my vehicle in a very timely manner. I appreciately their professionalism very much. manner. I appreciately their professionalism very much. More