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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
July 15, 2023
Great customer service and expeditiously completed maintenance. Wouldn’t hesitate to recommend Rusty Wallace Kia maintenance. Wouldn’t hesitate to recommend Rusty Wallace Kia More
by Subieluvr1985
Verified Customer
July 14, 2023
Shopping with David Autry and the team at Rusty Wallace Kia was by far our best car shopping experience ever. They were friendly, relational, and beyond helpful. David took the time to explain the process Kia was by far our best car shopping experience ever. They were friendly, relational, and beyond helpful. David took the time to explain the process to us, helped us every step of the way, and spent time going over the newer features of the vehicle. I would recommend David and Rusty Wallace Kia to anyone interested in buying a new vehicle. More
by JGEE80
Employees Worked With
July 14, 2023
Everyone was very nice and helpful. Found us what we were looking for. I was happy when I left. Love my car. Found us what we were looking for. I was happy when I left. Love my car. More
by havenofrestnica
July 13, 2023
Always a pleasurable experience when our family members visit Rusty Wallace Kia Alcoa. Service and sales is outstanding! visit Rusty Wallace Kia Alcoa. Service and sales is outstanding! More
by Kia fan 4 life!
July 12, 2023
I don't usually like taking my car to the shop -- any shop-- but this wasn't half bad. The workers were cool, the snacks were great, and my car got fixed. And washed. shop-- but this wasn't half bad. The workers were cool, the snacks were great, and my car got fixed. And washed. More
by SCRIPAS
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
July 12, 2023
Tiffany was outstanding. Very knowledgeable, professional and was able to answer all my questions and concerns. GREAT waiting room with the free goodies. Very knowledgeable, professional and was able to answer all my questions and concerns. GREAT waiting room with the free goodies. More
by CLYDE
Employees Worked With
Tiffany Gaddis
July 12, 2023
A great place to purchase a vehicle without the pressure to make you buy! A great selection of vehicles to choose from and the friendliest staff! You can tell they’re from the south they always offer you so to make you buy! A great selection of vehicles to choose from and the friendliest staff! You can tell they’re from the south they always offer you something to eat and drink! More
by ckidd865
July 12, 2023
Very fast service and the customer waiting room is amazing to wait for your service to be completed amazing to wait for your service to be completed More
by CM2323
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
July 12, 2023
Friendly and helpful staff. Ease with making appt online and online car selection. Thank you. Ease with making appt online and online car selection. Thank you. More
by rachiesmith74
