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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
July 01, 2023
Garry was very helpful and answered all of my questions. Overall, the dealership gave me a smooth and easy experience. Overall, the dealership gave me a smooth and easy experience. More
by MYAOUELETTE
July 01, 2023
I can always trust Tyler Kitts for all my automotive needs, not just for myself, but for my family as well. He and the crew at Rusty Wallace Kia Alcoa is dedicated to exceptional customer service, even needs, not just for myself, but for my family as well. He and the crew at Rusty Wallace Kia Alcoa is dedicated to exceptional customer service, even after the sale. I will always recommend Tyler and crew to anyone! More
by jconner6606
June 30, 2023
Very far out appointments. Didn’t take recall seriously.. very unsatisfied customer with this location Didn’t take recall seriously.. very unsatisfied customer with this location More
by sierracheyanne
Employees Worked With
June 30, 2023
Aubrey is the reason I purchased. Please give him a substantial raise. He is great. Please give him a substantial raise. He is great. More
by Clayton
Employees Worked With
June 29, 2023
The guys at rusty wallace Kia did a great job fixing my wife’s car. wife’s car. More
by Andy
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 29, 2023
Looks like there's been a big changeover of personnel in the service department since my visit last year. This new group is a good group to work with. the service department since my visit last year. This new group is a good group to work with. More
by 2424july
Employees Worked With
