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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
June 28, 2023
Always great service! Very welcoming and inviting. Keeps you updated on the progress of your vehicle. Very welcoming and inviting. Keeps you updated on the progress of your vehicle. More
by ckidd865
Verified Customer
June 28, 2023
They always get me in and out as quickly as possible. The breakroom provides snack and drink which is appreciated. The breakroom provides snack and drink which is appreciated. More
by b.j.clark
Employees Worked With
June 27, 2023
Doing business with Greg Taylor at Rusty Wallace Nissan Alcoa was a great experience! They were informative, knowledgeable, patient, and helpful in getting me the best deal on the car that met all of my mu Alcoa was a great experience! They were informative, knowledgeable, patient, and helpful in getting me the best deal on the car that met all of my must haves! Greg made sure to listen to exactly what I was looking for and I never felt pressured to buy or look at a car outside my price range. More
by awatson0227
Employees Worked With
June 27, 2023
Dylan was a pleasure to work with on our recent visit. Very informative, highly recommend him if you are in the market to purchase a KIA. Very informative, highly recommend him if you are in the market to purchase a KIA. More
by Tim Baird
June 26, 2023
I had a motor defect and they replaced the engine and keep giving updates until it was completed. keep giving updates until it was completed. More
by tstaddler
Employees Worked With
June 26, 2023
The employees are extremely polite and efficient at what they do. I feel like family every time I walk in. they do. I feel like family every time I walk in. More
by revgary99
June 26, 2023
I bought my Kia Soul here and am very happy with my purchase. I forgot my salesman’s name but he has been there a long time. I recently got my first oil change at their service center and was extremely purchase. I forgot my salesman’s name but he has been there a long time. I recently got my first oil change at their service center and was extremely impressed with the good treatment I had from the lady at the counter down there. It was a fair price. This business is 2 for 2 on great experiences for me. I will be a walking advertisement for you all and also get my next vehicle here too! Management must be very busy keeping my expectations high. Thank you all, and GOD bless! More
by ?
Employees Worked With
June 25, 2023
Great experience Everyone was very professional Drove 2 house to buy our new kIA carnival 2 house to buy our new kIA carnival More
by CLOVING64
Employees Worked With
June 25, 2023
Very happy with the service I received recently. As always the service attendant was very attentive to my concern. Thank you, As always the service attendant was very attentive to my concern. Thank you, More
by DEAN.VOL
Employees Worked With
June 24, 2023
They are friendly and make sure you are comfortable if you are waiting and check up on you. you are waiting and check up on you. More
by JENNIFER
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
