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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
June 16, 2023
The best car buying experience I’ve ever had! Highly recommend… will never shop anywhere else. Highly recommend… will never shop anywhere else. More
by AMSMITH422
June 15, 2023
Everytime oil changes rake 2+ hours. It's insane and unnecessary. It's not that hard to change oil. Yet your forced to wait because of warrenty It's insane and unnecessary. It's not that hard to change oil. Yet your forced to wait because of warrenty More
by Tlove1987
Employees Worked With
June 15, 2023
Very fast and efficient. Staff was very friendly. Will reccomend to my friends. Word word Staff was very friendly. Will reccomend to my friends. Word word More
by WRIGHTAJ97
Employees Worked With
June 14, 2023
Very knowledgeable and helpful. Listened to us when we told our budget. Very happy with our car Listened to us when we told our budget. Very happy with our car More
by rskale7
June 14, 2023
This is a great place to buy a car. They listen to what you say, and let you make the decision. They listen to what you say, and let you make the decision. More
by Bobabuga
June 13, 2023
5 Friendly service. Service report explained well. Service advisor walked me to my vehicle. Amenities were nice and car was ready on time. Service report explained well. Service advisor walked me to my vehicle. Amenities were nice and car was ready on time. More
by mccl5471
Employees Worked With
Hi
June 09, 2023
The best Service Center , they take care of all your needs, explain everything they will do to make sure your vehicle is in tip top shape and safe. Especially like the friendly and knowledgeable servic needs, explain everything they will do to make sure your vehicle is in tip top shape and safe. Especially like the friendly and knowledgeable service techs. Shout out to Nick Mancuso who makes my experience a good one, checks with me during my visit to update me and to ensure I take advantage of their snack area . Thank you ! More
by Brian M
Employees Worked With
June 09, 2023
Garry and the entire team at Rusty Wallace was very professional. They gave us the time we needed to make the right choice for us. No pressure! professional. They gave us the time we needed to make the right choice for us. No pressure! More
by COOPER26
June 09, 2023
I have normally had great experiences however the 2 last times has been the worst. I had to take my car to my body repair man. times has been the worst. I had to take my car to my body repair man. More
by Feliciacogar
