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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
June 08, 2023
I have used your dealership since 2019 and have never had a problem thank you had a problem thank you More
by codum8588
Verified CustomerEmployees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 08, 2023
Very friendly. .. Didn't try to pressure me into something I didn't want. Listened to what I was looking for and showed me a few options .. Didn't try to pressure me into something I didn't want. Listened to what I was looking for and showed me a few options More
by KCORCORAN2019
June 08, 2023
Service was alot better this time. Was taken in quick.Very satisfied with service people. Was taken in quick.Very satisfied with service people. More
by RICHRUS78
June 07, 2023
Liz and I have purchased 5 automobiles from RW KIA over the last 5 years, including 2 Tellurides. Will is phenomenal! Dylan is 1 of our favorite salesmen. And all your sakesmen are polite, helpful and work the last 5 years, including 2 Tellurides. Will is phenomenal! Dylan is 1 of our favorite salesmen. And all your sakesmen are polite, helpful and work together as a team! Unseen at other dealerships. It feels like family when we walk into the showroom, which comes directly from Will. He is integral to the operations of the dealership. We always get great customer service and Will & Dylan listen to what you want and do not push you, but work very hard to meet your desires/goals. I've always been a Ford (truck), Porsche, Mercedes and Volvo family until I came to KIA. The first time was to purchase a reasonable and reliable car (warranty) for our son (Forte), niece (Soul), Liz (Telluride), Me (Stinger) and Liz (Telluride) again! The Telluride's are the best automoble we've ever owned! Better than the 3 Porsche's, 3 Mercedes and 2 Volvo's! Best car in the under $150,000. category! More
by edbond0
June 07, 2023
They are very pleasant honest people to deal with. They make you feel just like family. They make you feel just like family. More
by VKLIMEK
June 07, 2023
Great place to shop. Fantastic Customer Service and a Great Service Department. Always very knowledgeable and courteous! Fantastic Customer Service and a Great Service Department. Always very knowledgeable and courteous! More
by SCSD129
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes
June 07, 2023
Staff if always friendly and helpful. Very nice snack and drink bar provided for customers. Very nice snack and drink bar provided for customers. More
by GARDNERSUSAN52
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 07, 2023
Very clean and very nice people especially the morning crew the guy that checks me in is very polite. crew the guy that checks me in is very polite. More
by SAMMOORE686
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
June 07, 2023
Rusty Wallace kia always makes an effort to satisfy the needs of their customers they go above and beyond as best they can to keep their loyal and new customers happy. needs of their customers they go above and beyond as best they can to keep their loyal and new customers happy. More
by sogladtobehappy
Employees Worked With
Deborah Fay
