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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

June 07, 2023

Very clean and very nice people especially the morning crew the guy that checks me in is very polite. More

by SAMMOORE686
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 07, 2023

Rusty Wallace kia always makes an effort to satisfy the needs of their customers they go above and beyond as best they can to keep their loyal and new customers happy. More

by sogladtobehappy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Deborah Fay
June 07, 2023

I was very pleased with this dealership. They had plenty of stock and I was able to find exactly what I was looking for! More

by lizard00
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Very kind staff, greets you as soon as entering the front door. AJ is amazing! More

by melaniebaggett310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wright
June 07, 2023

Was very easy and quicker fairly comfortable waiting area and snacks were a big plus More

by taxman2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj my sales person , Jenna Mayes
June 07, 2023

All personnel were very helpful, kind and listened to my problem with my car and didn’t make me feel like a “dummy” because I didn’t know anything. More

by RHYNEPENNY22
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
NICK JOHNSON
June 03, 2023

ALWAYS above expectations! I feel actually valued... Service is unparalleled. I have 4 Kias & owned many! More

by Tiawellsc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
May 31, 2023

Staff in the service dept has been friendly and honest. I do not like a survey that requires minimum word counts like this one. I said all i needed in the first 10 words used. So to be annoying: blah blah More

by nolenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Great customer service and listens to what you want and not pushing you for something else. Working with you hard to make a good deal for you. More

by LGULBRANDJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Always great service. Was provided a loaner car while I waited. It was much appreciated. More

by cathyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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