
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service center wasn't too good on May 18, 2023 my car leaked oil and had to take it back out there on May 22 so they could fix it. Messy tech spilled oil and didn't clean it up thank goodness that was al leaked oil and had to take it back out there on May 22 so they could fix it. Messy tech spilled oil and didn't clean it up thank goodness that was all it was. But it was still a pain to have to keep an eye on it and clean up the garage floor where it had leaked. More
We were met by a very friendly young man who quickly got our information, showed us the waiting area and got our Sorento into the garage to have the recalls taken care of. I am so relieved to have this sec our information, showed us the waiting area and got our Sorento into the garage to have the recalls taken care of. I am so relieved to have this security issue fixed! The waiting area is very comfortable and clean with all kinds of snacks and drinks available. I highly recommend this dealership. More
Aubrey was great at keeping me up to date in when my vehicle would arrive. The buying process was straightforward, transparent, and fast. I woudl definitely buy from Rusty Wallace Kia in Alcoa again vehicle would arrive. The buying process was straightforward, transparent, and fast. I woudl definitely buy from Rusty Wallace Kia in Alcoa again More
Aubrey was outstanding. He had all the answers to our questions, never pushed or tried "to sell" anything. He always met our schedule regardless of his. Aubrey was great wit He had all the answers to our questions, never pushed or tried "to sell" anything. He always met our schedule regardless of his. Aubrey was great with waiting on us to come back and being there when we needed him.He was pleasant, not pushy. I would recommend Aubrey to everyone. Denise, in the finance Dept was the same way. Gave us the information we needed and pushed nothing. Recommended - yes; pushed - no. More
Nick was attentive, knowledgeable and has a great sense of humor. Most car service appointments are regrettable; not with Nick!! Linda Berghorn of humor. Most car service appointments are regrettable; not with Nick!! Linda Berghorn More
They were so nice you can’t beat them they completely understand everything that you say to them they’re so good they need a raise a raise thank God for people like you understand everything that you say to them they’re so good they need a raise a raise thank God for people like you More
The service department was great. I was in and out on a Saturday morning in no time. I was in and out on a Saturday morning in no time. More