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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
May 24, 2023
We highly recommend working with Greg Taylor at Rusty Wallace Kia Alcoa! He was so helpful when purchasing our daughter’s Sweet 16 car! He went above and beyond to make it a wonderful experience and pers Wallace Kia Alcoa! He was so helpful when purchasing our daughter’s Sweet 16 car! He went above and beyond to make it a wonderful experience and personally went through training our daughter on how to use all the fabulous features! He even gave us his personal cell number if we ever needed anything, and he meant it. We have reached out about questions with operating features, “hoax warranty” stuff we receive in the mail, questions about oil changes, etc, and he has always been quick to respond back. We definitely plan on working with Greg when we ever get ready to upgrade our family vehicle to a Kia Telluride! More
by ladywaves01
Employees Worked With
May 23, 2023
I really like this dealership. The staff are very friendly and helpful. They answer all your questions in a manner you can understand. Service department is awesome. The staff are very friendly and helpful. They answer all your questions in a manner you can understand. Service department is awesome. More
by KATHISTALEY1960
Verified CustomerEmployees Worked With
Service department
May 23, 2023
Quick and dependable company. On time appointments, and let you know how long. Thank you. On time appointments, and let you know how long. Thank you. More
by NO2
Employees Worked With
May 22, 2023
Good experience and enjoyed meeting The new sales guy Harley who helped with me choosing my vehicle. He was excellent. Harley who helped with me choosing my vehicle. He was excellent. More
by Mckinnons
Employees Worked With
May 21, 2023
Went in for a system update and they had me in and out within an hour. Great service! within an hour. Great service! More
by sarahe.0383
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
May 19, 2023
Always a great atmosphere, with the friendliest staff and they work fast at getting you back on the road. they work fast at getting you back on the road. More
by ckidd865
Employees Worked With
May 19, 2023
My purchase was pleasant and easy. Very friendly and knowledgeable about the vehicle and warranty Very friendly and knowledgeable about the vehicle and warranty More
by yonnia4400
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
May 18, 2023
Went in on the fourth of May to get right front tire fixed. Had to replace. Came back on the sixteenth because of vibration in tire at highway speeds. Was no problem to return to service. They have alwa fixed. Had to replace. Came back on the sixteenth because of vibration in tire at highway speeds. Was no problem to return to service. They have always been very professional and courteous. They made everything right,as always. This service center is the first one I enjoy visiting. More
by Rodney Elliott
