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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
May 19, 2023
My purchase was pleasant and easy. Very friendly and knowledgeable about the vehicle and warranty Very friendly and knowledgeable about the vehicle and warranty More
by yonnia4400
Verified CustomerEmployees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
May 18, 2023
Went in on the fourth of May to get right front tire fixed. Had to replace. Came back on the sixteenth because of vibration in tire at highway speeds. Was no problem to return to service. They have alwa fixed. Had to replace. Came back on the sixteenth because of vibration in tire at highway speeds. Was no problem to return to service. They have always been very professional and courteous. They made everything right,as always. This service center is the first one I enjoy visiting. More
by Rodney Elliott
May 18, 2023
I was given a lot of respect as a buyer and everything was explained clearly was explained clearly More
by jennyparker0
May 17, 2023
Their service is excellent. They treat you and your car as same as their most important one. They treat you and your car as same as their most important one. More
by CuttieShun1225
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON
May 17, 2023
Always very professional with me and great communication Always professional and keeps me informed with my vehicles and have a great area to relax while you wait Always professional and keeps me informed with my vehicles and have a great area to relax while you wait More
by ANTHONY
Employees Worked With
Nick
May 16, 2023
They were very informative, great knowledge of the cars on thier lot. The process of my purchase moved quickly & efficiently. on thier lot. The process of my purchase moved quickly & efficiently. More
by JULIE.KILMAN
May 16, 2023
The service done was excellent. I was given a time but service was not completed in the allotted time. Even taking into account having a tire put on. Service was to be roughly an hr I was given a time but service was not completed in the allotted time. Even taking into account having a tire put on. Service was to be roughly an hr+ the tire. Arrived at 10:49 and was stuck until 3. No compensation was given. More
by brian_rachel1997
Employees Worked With
Can not remember the names of services reps
May 16, 2023
I highly recommend Rusty Wallace Kia! ! I bought a 2021 Nissan rogue and was the best decision I’ve ever made!! The salesman was so helpful and knowledgeable! Thank you Rusty Wallace!! ! I bought a 2021 Nissan rogue and was the best decision I’ve ever made!! The salesman was so helpful and knowledgeable! Thank you Rusty Wallace!! More
by Brittany
Employees Worked With
