Rusty Wallace Kia Alcoa

2nd vehicle purchase from this dealership. Couldn't be happier with the excellent customer experience. And of course I LOVE my Kia Soul Couldn't be happier with the excellent customer experience. And of course I LOVE my Kia Soul More

On about 4-19 I went to my car and found that the keyfob would not work to unlock the car. When I did get inside the radio and media screen would not work. When I called to make an appt. was told I could would not work to unlock the car. When I did get inside the radio and media screen would not work. When I called to make an appt. was told I could not be seen until May 15. I said this was unacceptable as I had just been in on April 5 to see if there was something wrong with the locks as I was locked out after just unlocking it. Was told then that that is how the system is supposed to work. They lady that took my call on 4-19 said she would check with the supervisor to see if could be seen earlier. They next morning I received a call to bring my car in that day. When the service checked they found the fuse had been turned off. I don't know how that happened. I am the only driver and didn't even know where the fuse box was. You folks are the only people who have touched my car other than myself.?? More

Got us for every dollar allowed and acted like they were giving us a deal please save some loot take car to non dealer service giving us a deal please save some loot take car to non dealer service More

Welcoming dealership that care about your needs and wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they made it work and in less than 2 hours I had bought a vehicle that I wanted. Finance was a breeze and service with a smile from salesman to finance to manager. I highly recommend to anybody looking for a great experience. No games played to coerce you in signing on the line, they tell it like it is. Give them a try you won’t be disappointed. More

I'm sad that I can't afford to get my oil change there anymore. I can't pay 100.00 dollars. anymore. I can't pay 100.00 dollars. More

Great staff and quick service. I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have fre I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have free vending in the waiting area for customers. Top notch service department! More

Friendly, informative, answered my questions, left car clean. Kept me informed on how much longer it would be clean. Kept me informed on how much longer it would be More

Prompt and Courteous service the snack room was good Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need More

I was pleases with the treatment I received by all the folks who interacted with me on my first visit. I will continue looking to the Rusty Wallace team for my future auto repair and maintenance service. folks who interacted with me on my first visit. I will continue looking to the Rusty Wallace team for my future auto repair and maintenance service. More

The area was clean. The staff are very friendly and tell you in detail the job being done to avoid any misunderstandings or confusion. The staff are very friendly and tell you in detail the job being done to avoid any misunderstandings or confusion. More