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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 30, 2023
Got us for every dollar allowed and acted like they were giving us a deal please save some loot take car to non dealer service giving us a deal please save some loot take car to non dealer service More
by HAPPYCHEAPSKATE352
Verified Customer
April 29, 2023
Welcoming dealership that care about your needs and wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they wants. Not pushy and truly care. Best experience in buying a vehicle. Fast and courteous! From the time we walked in and expressed our desires they made it work and in less than 2 hours I had bought a vehicle that I wanted. Finance was a breeze and service with a smile from salesman to finance to manager. I highly recommend to anybody looking for a great experience. No games played to coerce you in signing on the line, they tell it like it is. Give them a try you won’t be disappointed. More
by Gr8scott
April 29, 2023
I'm sad that I can't afford to get my oil change there anymore. I can't pay 100.00 dollars. anymore. I can't pay 100.00 dollars. More
by LYNNE1740
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
April 29, 2023
Great staff and quick service. I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have fre I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have free vending in the waiting area for customers. Top notch service department! More
by rquiett
April 28, 2023
Prompt and Courteous service the snack room was good Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need More
by minn1toth
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
April 27, 2023
I was pleases with the treatment I received by all the folks who interacted with me on my first visit. I will continue looking to the Rusty Wallace team for my future auto repair and maintenance service. folks who interacted with me on my first visit. I will continue looking to the Rusty Wallace team for my future auto repair and maintenance service. More
by Frank Hamner
April 27, 2023
The area was clean. The staff are very friendly and tell you in detail the job being done to avoid any misunderstandings or confusion. The staff are very friendly and tell you in detail the job being done to avoid any misunderstandings or confusion. More
by JECCA
Employees Worked With
DEBBIE FAY
April 26, 2023
Working with Rusty Wallace to find the perfect car was a breeze! The customer service was unmatched. breeze! The customer service was unmatched. More
by Eboni James
