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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
April 19, 2023
First time here and I found the people there to be very friendly and helpful. It has a very nice waiting room ,but could use a few more gluten free snacks. friendly and helpful. It has a very nice waiting room ,but could use a few more gluten free snacks. More
by VANRIPER48
Verified CustomerEmployees Worked With
NICK JOHNSON
April 18, 2023
From start to finish Dylan was the best car salesman I have ever dealt with he is amazing and truly cares. have ever dealt with he is amazing and truly cares. More
by mwalla16
April 18, 2023
Having to sign an arbitration agreement to purchase a car cash is xxxxxxxx. I did it because my wife wanted the car but making me agree to wave rights to litigate if you guys pull some xxxxxxxx is garbage an cash is xxxxxxxx. I did it because my wife wanted the car but making me agree to wave rights to litigate if you guys pull some xxxxxxxx is garbage and anti consumer. I’ll avoid coming back over it. More
by Jeremi
Employees Worked With
April 17, 2023
Everything was great! The sales and service department are always great and take care of my family! The sales and service department are always great and take care of my family! More
by Kia fan 4 life!
Employees Worked With
Other Employees :
NICK JOHNSON, DEBBIE FAY
April 16, 2023
Good service, nice waiting area, they kept me up to date on vehicle. Really enjoyed the snacks. on vehicle. Really enjoyed the snacks. More
by MCDANIEL409
April 15, 2023
Service department was great and helpful last time for oil change. They did something about the floor mats that I couldn’t do. oil change. They did something about the floor mats that I couldn’t do. More
by CAULEYDELORIS
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, NICK JOHNSON, DEBBIE FAY
April 14, 2023
Excellent dealership. Service department is top notch. They always keep you up to date on how your repair work is going. Vehicle is always done when promised Service department is top notch. They always keep you up to date on how your repair work is going. Vehicle is always done when promised More
by Dwayneg1965
Employees Worked With
April 14, 2023
Diagnostic assessment was positive-estimated time for work completion was under estimated causing confusion. Car wash was offered but did not happen work completion was under estimated causing confusion. Car wash was offered but did not happen More
by ccrossley78
Employees Worked With
NICK JOHNSON
April 14, 2023
Kelly, the service manager at the Aloca location does an excellent job. Definitely deserves a five star rating. excellent job. Definitely deserves a five star rating. More
by Patty
Employees Worked With
