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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
April 12, 2023
The staff is very friendly. They keep you updated on the status of your vehicle. The waiting area is stocked with refreshments while you wait They keep you updated on the status of your vehicle. The waiting area is stocked with refreshments while you wait More
by KEVWAF1
Employees Worked With
Preston
April 12, 2023
Hire people that respect others property and have no desire to touch or read personal items. Taking my business elsewhere desire to touch or read personal items. Taking my business elsewhere More
by j.marc.modeling
Employees Worked With
April 12, 2023
I like the dealership and the sales experience was fabulous but the service department had my car two and half days for what they told me would take two hours. They didn’t work on it for the first t fabulous but the service department had my car two and half days for what they told me would take two hours. They didn’t work on it for the first two days even though I had a preschedules appt More
by KENITRA.NEARY
April 12, 2023
They are great to work with! Very easy and nice experience. We will recommend! We are busy parents of 3 small boys and they made it very easy on us to work around our schedules. Very easy and nice experience. We will recommend! We are busy parents of 3 small boys and they made it very easy on us to work around our schedules. More
by Amanda Kiser
April 11, 2023
Mr. Kitts was so good to me and my children and gave us a great deal and put us in a safe car. I am forever grateful for Mr. Kitts and David, along with the rest of his team who helped. Thank you all so much great deal and put us in a safe car. I am forever grateful for Mr. Kitts and David, along with the rest of his team who helped. Thank you all so much!! More
by Mandy.jacoby
April 11, 2023
They all did a great job and would do it all over again if I need a new car if I need a new car More
by BRADMIC28
April 10, 2023
Nick Mancuso was the best! Very friendly and knowledgeable. Made the experience very easy. Thanks Nick Very friendly and knowledgeable. Made the experience very easy. Thanks Nick More
by TRAILSOFTHESMOKIES
Employees Worked With
Other Employees :
Bob, Jenna Mayes, NICK JOHNSON, DEBBIE FAY
