Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
April 05, 2023
Nick is personable, helpful, timely and attentive to detail. He noticed a check engine light on, and he had it checked before I left the dealership. detail. He noticed a check engine light on, and he had it checked before I left the dealership. More
by cgossett
Verified CustomerEmployees Worked With
April 05, 2023
They were very quick with the service. They told me 2 hours and were done well before that time. Nick in the service department printed out pages for my 2 kids to color of their favorite c They told me 2 hours and were done well before that time. Nick in the service department printed out pages for my 2 kids to color of their favorite character. More
by JACKEEBANTON
Employees Worked With
April 05, 2023
We always receive prompt, friendly, and professional service at Kia. The waiting area is pleasant and we appreciate the great selection of snacks. service at Kia. The waiting area is pleasant and we appreciate the great selection of snacks. More
by ACSLESLEY
Employees Worked With
DEBBIE FAY
April 05, 2023
Always on time , work done right. .great Snacks!! Service Reps always helpful and very professional .great Snacks!! Service Reps always helpful and very professional More
by mjcaba1956
April 04, 2023
They are always polite and helpful whenever I bring my car in. They always explain all their findings and let me know what they recommend without feeling like they are forcing unnecessary services on me. car in. They always explain all their findings and let me know what they recommend without feeling like they are forcing unnecessary services on me. The customer area is also always clean and very well stocked for drinks and snacks and allows me to get work done on my computer while they’re working on my car. More
by meg.shea3
Employees Worked With
Jenna Mayes
April 04, 2023
The crew at this dealership went above what they needed to do for us . The car was in and out so quick I didn’t think you could replace an engine that fast . Thank you to your crew to do for us . The car was in and out so quick I didn’t think you could replace an engine that fast . Thank you to your crew More
by K.A.BERGMANN
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
April 03, 2023
Nick Mancuso was great to work with. He went over and above getting us a discounted rate on the non warranty work we needed to have done. He went over and above getting us a discounted rate on the non warranty work we needed to have done. More
by bubbalars
Employees Worked With
April 01, 2023
Everything was great! No pressure applied, my salesman BJ was very knowledgeable and easy to talk to. Love my new Kia Telluride!! No pressure applied, my salesman BJ was very knowledgeable and easy to talk to. Love my new Kia Telluride!! More
by attheriver17
