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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
April 01, 2023
Nick Mancuso was very thoughtful and attentive and took care of us in a very pleasant, professional way. Love his attitude! Great job! care of us in a very pleasant, professional way. Love his attitude! Great job! More
by Roma Tinker
Verified CustomerEmployees Worked With
March 31, 2023
My spouse made this visit with the Sportage she drives, and she commented on how friendly and attentive the persons she felt with at the sign in and the reception of the vehicle . She said she received al and she commented on how friendly and attentive the persons she felt with at the sign in and the reception of the vehicle . She said she received all the measurement paperwork from the inspection and the dashboard counter was reset this time to match when the service was completed More
by ISUZU_man
Employees Worked With
March 31, 2023
Every employee we encountered were friendly, polite and professional. The time was about what we expected and it helped to be uodated. professional. The time was about what we expected and it helped to be uodated. More
by gkchacha
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 31, 2023
Friendly staff, very fast, super helpful, very accommodating, definitely 10/10. Will be returning again! accommodating, definitely 10/10. Will be returning again! More
by Branson
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 30, 2023
I've had all my service work done at this location and I would never take my KIA Sportage anywhere else for service. I've never had to wait longer than promised for service on my Sportage. All the staff fro would never take my KIA Sportage anywhere else for service. I've never had to wait longer than promised for service on my Sportage. All the staff from sales to service has been above my expectations. I highly recommend Rusty Wallace Kia Alcoa to all my family and friends. The sales area as well as the service area has always been very neat and clean. All the staff go above and beyond expectations. More
by kemanis47
March 30, 2023
Rusty Wallace Kia has stellar service - from Sales to Service, a great team of kind professionals here!! :) Service, a great team of kind professionals here!! :) More
by integrity
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 30, 2023
I always take my Kia to Rusty Wallace as they know everything about servicing it there. everything about servicing it there. More
by MPAYNE914
March 29, 2023
Did not expect to purchase when we came in, but fell in love with the Carnival and closed the deal on the spot! love with the Carnival and closed the deal on the spot! More
by LEEDIANA55
March 29, 2023
On time does a good clean job. Courteous. Explained what was needed and work was done on time Courteous. Explained what was needed and work was done on time More
by davis2406
Employees Worked With
