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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
March 29, 2023
I appreciate there wasn't any pressure. My salesman Dylan Hatula was very helpful to me. My salesman Dylan Hatula was very helpful to me. More
by JAPHILLIPS04.JP
Verified Customer
March 29, 2023
I have used Rusty Wallace for many years . I have always had excellent service in a timely manner. The employees are always friendly and the technicians working on my vehicle are very thoro I have always had excellent service in a timely manner. The employees are always friendly and the technicians working on my vehicle are very thorough.. If there are any questions for me, they take the time to go over any future issues that may need addressed at my next visit.. More
by Jodyjgalyon
Employees Worked With
Preston Garner/. 054, DEBBIE FAY
March 29, 2023
Everyone was pleasant ! ! Our experience was wonderful with them working with us to get us into a New car. Great customer service!! ! Our experience was wonderful with them working with us to get us into a New car. Great customer service!! More
by Terre_36
March 29, 2023
Everyone did a good job of informing us of the characteristics of the car, what was available and what our options were. We did not feel pressured to buy this car. characteristics of the car, what was available and what our options were. We did not feel pressured to buy this car. More
by hminyard
March 28, 2023
First time at this dealership. Everyone was very friendly and helpful personnel. I would recommend this dealership to anyone looking for a vehicle. Everyone was very friendly and helpful personnel. I would recommend this dealership to anyone looking for a vehicle. More
by MROSE12188
March 25, 2023
Preston, Nick and the rest of the staff always take care of my family and I. We always recommend! of my family and I. We always recommend! More
by Kia fan 4 life!
Employees Worked With
Other Employees :
NICK JOHNSON, DEBBIE FAY
March 24, 2023
Reparación cara, inclumplidos, quedó mal mi carro y me cobraron de nuevo por su mal trabajo. Son unos descarados y mentirosos cobraron de nuevo por su mal trabajo. Son unos descarados y mentirosos More
by El engañado
Employees Worked With
Other Employees :
El supervisor o manager , NICK JOHNSON
March 24, 2023
Great service and support to get questions answered and identify car options to best benefit customer and financial needs. Friendly, attentive and relational in the process. Love them and be referring an identify car options to best benefit customer and financial needs. Friendly, attentive and relational in the process. Love them and be referring and returning. More
by Tammi.Campbell
March 24, 2023
Very friendly and helpful personnel. Took my vehicle in within minutes of arriving. Even washed the outside of my vehicle before returning to me. Took my vehicle in within minutes of arriving. Even washed the outside of my vehicle before returning to me. More
by GARDNERSUSAN52
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
