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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
March 24, 2023
Service is good and people are friendly. Car runs good. It just took a while to get it back. Car runs good. It just took a while to get it back. More
by 123larryj
Verified Customer
March 24, 2023
Staff are all friendly and professional all staff that I met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at a met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at any car dealer More
by bob49008
March 24, 2023
I am always pleased with my Kia service center. This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been on lunch I do not know. Nonetheless noone knew what was going on with my vehicle. So I was there right at 3 hours. More
by sogladtobehappy
Employees Worked With
March 22, 2023
Got my car in and out fast . Nick is very knowledgeable And I got a free wash Nick is very knowledgeable And I got a free wash More
by Brad stos
Employees Worked With
March 21, 2023
Greg Taylor is the best! He made buying my second car from him so easy. He went above and beyond to find what I wanted. He made buying my second car from him so easy. He went above and beyond to find what I wanted. More
by PETTYL
Employees Worked With
March 19, 2023
Everyone is very courteous and make sure you are comfortable while your vehicle is being serviced comfortable while your vehicle is being serviced More
by BOBBI1947
March 19, 2023
I've been a Chevy guy all my life. After being dissappointed with the local Chevy dearlership, I stopped at Kia and they far exceeded what I could have hoped for! Garry was eager to he After being dissappointed with the local Chevy dearlership, I stopped at Kia and they far exceeded what I could have hoped for! Garry was eager to help and really took and interest in finding exactly what I ask for. I think I made a great choice with the Seltos! It rides great, very little road noise and great fuel milage! Thanks Garry! More
by Dean
March 18, 2023
Staff is great. Get free snacks and drinks in the customer lounge. They kept me informed of the progress. Get free snacks and drinks in the customer lounge. They kept me informed of the progress. More
by DANBOLINGER..
