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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
March 18, 2023
They scheduled my appointment quickly, serviced my vehicle quickly and exceeded all of expectations. This my second Kia product and as soon as prices stabilize, I'll get my third and my wife will trad vehicle quickly and exceeded all of expectations. This my second Kia product and as soon as prices stabilize, I'll get my third and my wife will trade in her Rouge for a Kia product. Thank you! More
by DAN.GEE
Verified CustomerEmployees Worked With
Service dept, don't remember gentleman's name
March 16, 2023
The team at rusty wallace kia were friendly and efficient. I appreciated their thorough guidance throughout the service experience. Great snacks in the waiting room too!! efficient. I appreciated their thorough guidance throughout the service experience. Great snacks in the waiting room too!! More
by malayna1johnson
Employees Worked With
NICK JOHNSON
March 15, 2023
Excellent service! I definitely will recommend the service to anyone. Loving everyone in the department. I definitely will recommend the service to anyone. Loving everyone in the department. More
by DOMINA
Employees Worked With
Other Employees :
Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 15, 2023
Great customer service, attention to all the details. They answered all our questions and made the process of buying a car enjoyable. They answered all our questions and made the process of buying a car enjoyable. More
by jill.newsome1
March 14, 2023
Salesman went thru everything on this car with us. Thank you for such great service. Also Denise was great to work with. Thank you for such great service. Also Denise was great to work with. More
by Jhurst6090
Employees Worked With
March 14, 2023
Everyone was very nice and trying to please u and getting what u wanted and needed what u wanted and needed More
by BRENDAWARWICK
Employees Worked With
March 09, 2023
Service and professional staff was excellent. . Jenna was outstanding in providing great customer service and always replied promptly to all of our inquiries... Overall a great experience... Th . Jenna was outstanding in providing great customer service and always replied promptly to all of our inquiries... Overall a great experience... Thanks More
by RMILL9167
Employees Worked With
Jenna Mayes
March 09, 2023
Great service, the young gentleman in the service department was very friendly and explained things to me when I brought my vehicle in, excellent waiting room. department was very friendly and explained things to me when I brought my vehicle in, excellent waiting room. More
by lmccoy7683
Employees Worked With
service dept. - don't remember the young man's name
