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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,200 Reviews

4,200 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 26, 2024

Everyone we have met at Rusty Wallace KIA have been very kind and attentive to me. More

by PLAGIOCLASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Check in was flawless and easy. Service was done quickly and efficiently. The waiting area was clean and comfortable with dress coffee and snacks. The only negative is the “car wash More

by JEFFTEMPEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

They are very professional and friendly with there customers service to give the best care to there clients with there knowledge and skilled to handle any issues you have! More

by SHEDKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Hatula
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Great service got me in fast and completed oil change in a nice amount of time. More

by Var
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Metcalf
April 25, 2024

Always does a great job. Very friendly and are always done when they say they are going to be. Great dealership. More

by sarge12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan the service writer
April 25, 2024

Prompt service. Clear explanation of what to expect. Clear explanation of what was done and what needs may be coming up in the future. More

by raymondfuson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Total absolute professionalism and courtesy! ! Went the extra mile to ensure auto safety and care More

by CYNTHIAATKINS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Always courteous and service techs take the time to explain services performed and go over inspection results More

by nolenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
April 24, 2024

Nick was awesome! It was a clean and friendly service center. They did the job that was needed and did not try to sell me unnecessary things. They even had frees snack More

by jrector.can
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

100% all time best experience I have ever had taking my car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! More

by kathleenandry56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.