Rusty Wallace Kia Alcoa - Service Center

From the moment I pulled up I was greeted and everyone was very courteous and professional. I’ve never had a bad experience. was very courteous and professional. I’ve never had a bad experience. More

Jay was so helpful and gave me the best customer service experience. He showed he truly cares about the customers. experience. He showed he truly cares about the customers. More

They got me straight in to my appointment with out having to wait on time that impressed me,thank you . having to wait on time that impressed me,thank you . More

I took my car to Kia for a oil switch issue they found a couple other things wrong they fixed it all within a week they did very well customer service was really good they explained everything to me I would couple other things wrong they fixed it all within a week they did very well customer service was really good they explained everything to me I would definitely recommend Kia on airport motor mile on Alcoa hwy in Tennessee More

Amazing experience! Great service and took care of my issue. I love the friendly service Great service and took care of my issue. I love the friendly service More

They do the best they can we work with Bill and he’s the best to work with best to work with More

Very happy with the service we received very friendly staff we will buy her next vehicle there staff we will buy her next vehicle there More

Robert is excellent. Couldn’t talk about anything else because I don’t know. That’s all. Couldn’t talk about anything else because I don’t know. That’s all. More

Great service and kept me up to date. tech was absolutely wonderful.he was the best.nothing to complain at all tech was absolutely wonderful.he was the best.nothing to complain at all More

it’s OK but I feel they’re charging way too much for the parts. I know they’ve got 50 to 100% markup and once you get the parts and you gotta wait another month before you get the car and no matter what sha parts. I know they’ve got 50 to 100% markup and once you get the parts and you gotta wait another month before you get the car and no matter what shape it’s in. More