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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,200 Reviews

4,200 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 11, 2018

Jad 1st Oil service for my 2018 Kia Soul+ i was very pleased with service and complemetary car wash. Service was done while I was able to work on my internet services using Wifi. More

by BIRDMAN262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Brandon Chaffins
September 11, 2018

Good customer service Received automated call for maintenance so assumed it was covered by warranty but when picking up car I had to pay for the service which was fine.. B More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher nunley? (Advisor)
September 08, 2018

The gentleman that took care of me and my car is awesome! Again, the gentleman that took care of me and my car is awesome! Very pleasant and efficient. I am always taken very good care of at Rusty Wallace Ki More

by WYATTSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember his name who took care of me, but he was the greatest!
September 08, 2018

My car was pulling to the right I call in and have them to check to see why it was pulling . They fix the problem. Thank you very much for your support and Service More

by DEESILER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt. Very good service respectable person good salesman
September 08, 2018

Great service I went for a oil change and tire rotation. They offered free car wash and it was done in less than an hour. Great service😊 More

by BURGESS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2018

15,000 mile service The service at Kia in Alcoa has always been fast and friendly. They even washed my car for me! I would highly recommend them. We bought our car new th More

by PEN31624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt in the Service Dept.
September 07, 2018

Service dept We have been well pleased with the service department. The staff is very helpful and always courteous. Always get our vehicle in fast and wait has nev More

by JOANN.CHAMBERS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Anderson
September 06, 2018

Great service I always have great service at this dealership. They greet you immediately and walk you to your car when finished. I will continue to use this dealer More

by SUSANWEBB1410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 05, 2018

Crank sensor replacement Great service as always! Very friendly, walked me to my car to ensure a good start, great listening skills while explaining my problem for service More

by eberly_3294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
September 05, 2018

ALWAYS PROFESSIONAL, ORGANIZED & QUICK This is the only dealership I have ever been in that actually acknowledges you as a person & not a number. They are super friendly and helpful. Nice w More

by MICk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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