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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,187 Reviews

4,187 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 28, 2018

Wonderful company to work with ! Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever h More

by CBOLD43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
August 27, 2018

Services I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. More

by skycastle.2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

As always, another great service experience! Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buyin More

by PORJUNKBOY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department check in
August 26, 2018

Quick and friendly service. I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome! More

by not4sal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

Maintenance Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray More

by jlsharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Johnson
August 25, 2018

Great Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied More

by LMOORE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2018

Great service The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody More

by Budwidow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew was very kind and attentive to answer all of my questions
August 24, 2018

Service Work After a poor service experience at another Kia dealer,I chose Rusty Wallace Kia on Alcoa Hwy. Their response to my questions were quick and thorough.T More

by valeriegarner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in Service
August 24, 2018

Service call Had an issue with my ac. Called made my appointment toik my car in had it back within the promused time and it was washed and dried. More

by REBECCABROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Brandon Chaffins, Kris Ammons
August 23, 2018

Solved my problem They fixed the problem that my car had in the short time limit I had and gave me a rental to use for free for a couple days! More

by ngrugin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
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