Rusty Wallace Kia Alcoa - Service Center

Best experience yet It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. More

Replace radio. Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left message. No return call so I called on day 12. Told the part came in yesterday. Couldn't get installed until 5 days later. More

First service experience I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had prompt courteous service, and had a pleasant experience. I love my 2018 Kia soul. I highly recommend Rusty Wallace Kia of Alcoa. Everyone welcomed me like I was family. More

Always super efficient & informative! Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always a Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always accommodated me with a vehicle while mine is being serviced. The staff are knowledgeable about various services and the time it requires to complete. There is complimentary Wi-fi as well as snacks & beverages to make waiting at the dealership comfortable! More

Wonderful company to work with ! Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever h Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever hesitate to take my Sportage to them. More

Services I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. More

Quick and friendly service. I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome! I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome! More

Maintenance Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Huffaker service at this location is much better More

As always, another great service experience! Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buyin Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buying my Kia I have had a great experience each time!!!!! More

Great Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied More