Rusty Wallace Kia of Knoxville

I came there and traded in my brand new car for a jeep I really liked. Keith was my dealer. Jake is the owner. The man that gave the jeep to them told me I made a huge mistake buying it. I can see why now. really liked. Keith was my dealer. Jake is the owner. The man that gave the jeep to them told me I made a huge mistake buying it. I can see why now. It had a death wobble and I took it back to them and it was supposed to be completely fixed when I picked it up. I assumed. Then the last few days it started acting up again and keep in mind I did not go missing it was only driven on the rode because it was a rode thing only for me. Yesterday evening I hit a bump in the rode and the that threw me into a curb and then I flipped, hit a pole, and was stuck upside down in it. I should be dead right now and I have no clue why I’m not. I was in the hospital and got out yesterday. I’m banged up good. In pain. Last time they said if I took my comment down they would give me a free tank of gas. WTH. This time don’t ask me to get this post off of here because if you decide to buy a car or especially a jeep from them….. don’t!!! They will say there service team said it’s great but it’s a lie then they will say they will fix it but that’s just a two fix. I recommend never getting a car from them unless it has 0 miles on it and even then I wouldn’t because they are a company for money and not there clients safety. I will loose everything I have because of them and I’ll be homeless. They erased this off their website because I just checked. I’m sure any review they erase because that review from me couldn’t be more true. It’s a week later I need my odometer reading and Lane release papers emailed to me so I called and spoke to Jennifer and she said this ( I recorded the conversation if someone wants to hear it) I need you to pay and order us a duplicate title and I’ll reimburse you because the car you traded in is on our lot and we can’t seek it. She said if I got her the title then I could have the odometer reading etc. She could tell about talking to me that I didn’t even know when I traded in my car all of that would’ve been on the paperwork so I already have it sitting here and it’s a few days later and I call again and talk to a man and he tells me the truth that it will be on the paperwork. I’m really glad I have everything in record recording and if you buy from them, you should do the same and make sure to suggest you take it to a shop before purchasing it. I just read the disclaimer on this site and they can erase this review also. More

Joe Montgomery also known as Big Country was absolutely AMAZING!!!!! we came in on this past weekend and he spent about 5 hours with us and even bought me and my husband and our child chic fil a doordash w AMAZING!!!!! we came in on this past weekend and he spent about 5 hours with us and even bought me and my husband and our child chic fil a doordash when we said we were hungry and paid for it out of his own pocket! we ended up purchasing from another dealership but joe was hands down the best car salesman i ever dealt with. the salesman at the other dealership was awful. only reason we purchased there was bc they had a better price that this dealership couldnt come close to. I highly recommend Big country to anyone looking for a vehicle More

Joe Montgomery was great! Would recommend. Process was smooth and easy and got exactly what we were looking for Would recommend. Process was smooth and easy and got exactly what we were looking for More

Great service by big country! Love the truck and although it wasn't for me ill be back to get what fit my needs. Love the truck and although it wasn't for me ill be back to get what fit my needs. More