Rusty Wallace Kia of Knoxville

First place we came to shop for cars today was Rusty Wallace Kia on Callahan Drive. Just looking, had no real intentions on thinking I would buy a car today but when you have excellent service, friendly Wallace Kia on Callahan Drive. Just looking, had no real intentions on thinking I would buy a car today but when you have excellent service, friendly staff and a huge selection of all kind of makes as models, not just Kia (which is your specialty), I knew I had come to the right place. I was taken care of and drove away a happy customer with a great deal on a great reliable car!! Big Mahalo to my salesman Keith McGinty for taking such good car of me! You and the entire staff made me feel like I was spending a million dollars on a car. What great service!!! Thank you again for an amazing experience!! 🤙🏽🫶🏽 More

I love this dealership great service only disappointment the back of my car wasn’t washed at all. Andrew is awesome otherwise! the back of my car wasn’t washed at all. Andrew is awesome otherwise! More

Brandon was our salesman he was awesome and I will send people to him. Thank you all again people to him. Thank you all again More

Friendly and heloful had the exact suv we wanted. Even on a busy day we were helped immediately. Even on a busy day we were helped immediately. More

I drove out there to test drive a car on the lot. When I arrived, the sales manager asked me how many cars I'd driven at other dealers. "Maybe 5?" I said. He refused to let me test drive the car on t When I arrived, the sales manager asked me how many cars I'd driven at other dealers. "Maybe 5?" I said. He refused to let me test drive the car on the lot because I 'wasn't serious.' A few days later, I bought the same make/model/year at Fox Toyota in Clinton. Better price and really nice folks to work with. I'm still baffled by my experience at Rusty Wallace, and I would never do business with them. And I wish they'd stop sending me junk emails about their crap dealership. More

We came in to trade up to a newer vehicle. Joe Montgomery was amazing in helping us get our deal done in one short, evening visit! He was very informative about new features and helpful in sor Joe Montgomery was amazing in helping us get our deal done in one short, evening visit! He was very informative about new features and helpful in sorting out a deal that worked for us. Thank you guys for the best auto buying experience we've had in several years!!! Everyone was so nice! More

Big country was amazing to work with. Made the car buying process quick and easy Made the car buying process quick and easy More

Rusty Wallace Kia of Knoxville falsely advertised an 8-year powertrain warranty. Their web page said: "We are proud to cover your Kia for eight years or 200,000 miles . . .you can expect this to be incl 8-year powertrain warranty. Their web page said: "We are proud to cover your Kia for eight years or 200,000 miles . . .you can expect this to be included with every new Kia we sell without having to ask for it." On 4/22/2026 I purchased a new Kia Niro from Rusty Wallace Kia. When I got home I found that my paperwork did not include a copy of this warranty. I called Rusty Wallace; they were reluctant to provide me with a copy, but when I insisted they sent me the warranty: it is a 7-year warranty. Rusty Wallace refuses to provide me with an 8-year warranty. More

I recently purchased a 2027 Kia Telluride from Joe "big country" Montgomery and had a wonderful experience! I was very hesistant to trade in my 2025 Telluride. But he showed me around the vehicle and expla country" Montgomery and had a wonderful experience! I was very hesistant to trade in my 2025 Telluride. But he showed me around the vehicle and explained all the new safety features and benefits of the new Telluride and I decided it would be best for my family. The process of trading it in was a breeze and Joe makes you feel like family! He was so kind and very patient with my children that we had with us. He has also followed up to make sure we are still loving our new vehicle. He has gone above and beyond to ensure we are happy with our purchase and has earned a customer for life! Be sure to go see him if you're in the market for a new ride! More

I went in Rusty Wallace Kia of Knoxville to look for a car, and Joe Montgomery “Big Country” hooked me up. He listened to what I wanted and matched me with the perfect car. Thanks! car, and Joe Montgomery “Big Country” hooked me up. He listened to what I wanted and matched me with the perfect car. Thanks! More