Rusty Wallace Nissan

The service department at Rusty Wallace Nissan took great care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost would have been otherwise. Also would like to note, they had my car fixed the same day. Highly recommend. More

I purchased a new 2017 Pathfinder from Fenton Nissan in 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year the engines and transmissions had issues. I had an extended warranty which covered the engine and then I spoke with the Nissan corporation-Ms Edwinna- and they again took care of me and fixed my transmission. I was treated like family with this dealership- from Kristy in customer service to Kayla the service manager and Sara and Sean in service. Even though they did not sale me they vehicles - they stood by their product and me. I highly recommend this dealership for sales and service. TY again More

AWESOME! !! These guys are amazing! Last year Harold helped us get my son in a car and the experience was great! We took it in for service and Sara took great !! These guys are amazing! Last year Harold helped us get my son in a car and the experience was great! We took it in for service and Sara took great care of him. We talked to Harold again to see what he could find for me! These people truly are good and make the process wonderful. Thank you guys so much! More

Couldn't ask for a better car buying experience. Terry Caldwell, my salesman, was knowledgeable and helpful throughout the process and everyone at the dealership was friendly and respectful. I'll be Terry Caldwell, my salesman, was knowledgeable and helpful throughout the process and everyone at the dealership was friendly and respectful. I'll be referring my friends there in the future. More

The buying experience was a positive experience. They were fast and efficient. George and the whole team are great! They were fast and efficient. George and the whole team are great! More

My daughter and I received exceptional service today. I mean 10 star service people! Things started with DayDay Corum. He is a true gentleman. Kind, courteous, and so professional. I was a tad bit anxi I mean 10 star service people! Things started with DayDay Corum. He is a true gentleman. Kind, courteous, and so professional. I was a tad bit anxious because I had no money to pay down, but he gave us a really SWEET deal! To make things even better, financing was done on site, using top notch Credit Unions like ORNL, TVA and UTFCU. This was such a time saver. Next we met with Frank Castillo to finalize things. He is super cool and has 30 plus years of knowledge in the car business. The extended warranty plan he recommended was mind blowing! I haven't had any plan like that explained to me ever, in my car buying years. It covered so so much! I am sold on Rusty Wallace Nissan, Clinton Highway, Knoxville, TN. A lifetime customer for sure. THANK YOU!!! 💖 Our purchase was a Scarlet Red Nissan Rouge with so many features. It is a beautiful vehicle! More

Wow! !! I cannot say enough nice things about Rusty Wallace Nissan to do it justice for the level of service that we received here. Recently my husband and !! I cannot say enough nice things about Rusty Wallace Nissan to do it justice for the level of service that we received here. Recently my husband and I were in a terrible accident that totaled my Pathfinder. I was in a terrible frame of mind and not at all looking forward to the daunting task of finding a new vehicle, dealing with car salesmen, finance guys, and all the details involved in buying a vehicle. From the time we drove on the lot we were treated with true southern hospitality, empathy for what we had gone through, and shown all the patience in the world as we asked all our questions. Our salesman, Zack was amazing, he is by far the best car salesman that we have ever had the pleasure of working with. Cougar shared the history of the vehicle, including being previously owned by a local hero, Vietnam Veteran and former POW, having spent 7 years of torture in a military camp in Vietnam. My husband is also a vet and everyone thanked him for his service and treated him with great respect. John, “the finance guy” was so much more than that, he explained every dollar of our deal, answered every question and did so with patience and a level of detail allowing us to walk away with a complete understanding of what we had just financed. Last but certainly not least, is Christy the service manager, again, WOW! She was a pure delight, detail oriented, super friendly and again explaining every nuance of what the plan was for putting the diamond ceramic on my Armada. I never thought I would own such a gorgeous vehicle and at a fabulous price too. I can quite honestly say this was by far the absolute best car buying experience we have ever had and we will absolutely be back!! More

Dealership and salesman were kind and respectful. They answered all of my questions and did everything they could to help me. They answered all of my questions and did everything they could to help me. More

This dealership is amazing. I will definitely go back. If you need a vehicle go see Terry Caldwell I will definitely go back. If you need a vehicle go see Terry Caldwell More

Outstanding job Kristy Blevins and Chris Beverly. They took care of everything I needed and kept me updated. They took care of everything I needed and kept me updated. More