Rusty Wallace Toyota

Used vehicle purchase Salesman (Marvin) was courteous and helpful. Made sure we understood all that was being discussed. Internet sales manager (Rodney) was instrumental Salesman (Marvin) was courteous and helpful. Made sure we understood all that was being discussed. Internet sales manager (Rodney) was instrumental in getting the deal/price we felt comfortable with. More

bought used avalon brian rinehart was very helpful and courtious. he explained many of the the dash apps' found my forgtten garage door opener. set up for another key. a brian rinehart was very helpful and courtious. he explained many of the the dash apps' found my forgtten garage door opener. set up for another key. arranged for the damaged grille fix and for some paint touch up. answered this old mans questions with a smile.it was an easy purchase. More

Great experience Recently bought a TRD PRO 4 runner from Bobby . We had a great experience. I normally hate dealing with car dealerships, but when I left there I felt Recently bought a TRD PRO 4 runner from Bobby . We had a great experience. I normally hate dealing with car dealerships, but when I left there I felt like I had made a friend. Best experience I’ve ever had at a dealership. No pressure, just friendly and hard working and honest. Bobby is the most honest salesman I’ve met. I’m normally pretty hard to deal with but Bobby made it happen! More

Very pleasant experience Marvin our salesman was very helpful and worked hard to get us a great deal. They have done everything they said they would. We definitely will consid Marvin our salesman was very helpful and worked hard to get us a great deal. They have done everything they said they would. We definitely will consider future purchases. More

Excellent Experience and Smooth Process We bought a vehicle at Rusty Wallace a couple of years ago and Grover Cheek did a great job in helping us with our purchase. So, when we were looking We bought a vehicle at Rusty Wallace a couple of years ago and Grover Cheek did a great job in helping us with our purchase. So, when we were looking to buy again we knew we would ask for Grover. He is very professional with his customers and makes the whole process go really smooth. More

great experience at Rusty Wallace Toyota Bobby sold us a new 4runner TRD pro . He was an absolute pleasure to work with, gave us a great deal. I hate to walk on a car lot and be pressured, bu Bobby sold us a new 4runner TRD pro . He was an absolute pleasure to work with, gave us a great deal. I hate to walk on a car lot and be pressured, but by the time I left there i felt like i had made a friend More

Great Experience We ALWAYS go to Rusty Wallace Toyota when we need a vehicle! Scott Winstead is knowledgeable, friendly, and listens to our wants and needs. We have bo We ALWAYS go to Rusty Wallace Toyota when we need a vehicle! Scott Winstead is knowledgeable, friendly, and listens to our wants and needs. We have bought, traded, and leased with him for many years. Great maintenance is always available from the service department as well. The dealership and Scott always treat us like family!! Dewayne and Janice Haney More

Bait and switch. They had a tacoma advertised on their website and a few other sites,for 18 thousand we watched this advertisement for a few days. When we went to the They had a tacoma advertised on their website and a few other sites,for 18 thousand we watched this advertisement for a few days. When we went to the lot and asked for the truck. we were told this is the truck but the price is 30 thousand.. ooooh someone must have made a mistake. when we pulled up their own site while we were there. they claimed they didn't know how that happens and would not honor their price. More

Hard to Reach and Lack of Follow Through Be very leery of purchasing an extended warranty from this dealership. Make sure you get copies of all of your paperwork. We have requested our ext Be very leery of purchasing an extended warranty from this dealership. Make sure you get copies of all of your paperwork. We have requested our extended warranty be canceled a month ago and the carrier just confirmed today that it hasn’t been canceled yet. This costs money out of my pocket. They are very secretive about the carrier and I had to call my credit union where the vehicle was financed to find out the carrier name and the policy number. It’s very frustrating to have to chase monies owed to you. This dealership assured me they had canceled over a month ago. Which they had not. The carrier says that the dealership has to reimburse me. I’m still waiting for them to do the right thing. Life lesson, go to a credible dealership. More

Excellent experience purchasing new 4Runner We had an excellent experience at Rusty Wallace Toyota Morristown, TN purchasing a new vehicle. The sales went smooth and quickly. Our sales rep, Alle We had an excellent experience at Rusty Wallace Toyota Morristown, TN purchasing a new vehicle. The sales went smooth and quickly. Our sales rep, Allen Redmond, was incredibly knowledgeable, respectful of our wishes, easy to work with, kind, and no high pressure sales techniques. We were very specific about the car we wanted and Allen located the right car very quickly. He understood and accepted that we wanted specific features (or lack there of) and did not pressure us into a car we didn’t want. I consider the experience really respectful and would use Allen Redmond and the dealership again. This is our 7th Toyota purchase and it couldn’t have gone any better. Thank you Allen and Rusty Wallace Toyota of Mirristiwn, TN! More