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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
Rusty Wallis Honda is your trusted local Honda dealer in Dallas, TX. With years of experience, our dealership offers the latest new and used cars, SUVs, trucks, and vans, so no matter which vehicle you choose, you’ll drive away happy. Whether you’re coming from Garland, Mesquite, or right here in Dallas, you’ll love our flexible finance plans, genuine OEM parts, and state-of-the-art service center included in our full-service Honda dealership. Ready to get started? Come by our dealership, or give us a call today!
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

August 25, 2022

Perfect 👍 Good service and very fast, and happy with the results, im going to come back More

by vanessaval3020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny morales
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Aug 26, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

August 25, 2022

First time there for service. I used the express service for a oil change. They were quick and very friendly More

by beebarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas J Warrt
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Aug 26, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2022

We are always pleased with Rusty Wallis Service Center. The wait time is usually minimal, and the service advisors are always exceptional. Jamie did a great job making sure all my questions were answered More

by CRV2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Express Service Dept.
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Aug 24, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2022

Mr.Eric Collier Sr. Is a great salesman, he was very kind and made sure we were taken care of ,Thank you Mr. Collier Sr.! From Mary Stewart More

by Stewartmary655
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
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Aug 24, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

August 23, 2022

Took care in for regular maintenance and damaged the vehicle. They did not compensate me for the damage but did attempt unsuccessfully to fix it for free More

by ross.terada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 23, 2022

Great service, I was able to get in and out fairly quickly. My car is running well! More

by KNIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bitzer
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Aug 23, 2022 -

Rusty Wallis Honda responded

We appreciate your business. Our team looks forward to serving you again soon.

August 23, 2022

As usual the service was great. The detailed precision of assuring the task was completed. Thank you! More

by ROSA.CASTILLO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 24, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Rosa, for choosing Rusty Wallis Honda!

August 23, 2022

Always pleasant, prompt in checking me in, and letting me know exactly what current maintenance needs to be done. Even more, they listen to me and make sure I understand the answer to any question I may have More

by KSCHRAUF.06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 23, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2022

I like your good service and than you John Williams I will recommended you to my friends More

by AURELIOHERNANDEZ291
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
Other Employees : John Williams
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Aug 22, 2022 -

Rusty Wallis Honda responded

We are so glad that we had the opportunity to work with you, and that John could make this a top-notch experience! We look forward to continuing to serve you in the future!

August 21, 2022

Rusty Wallis had great customer service. The associate was friendly. The staff was great and nice attitude. More

by coreyroberson1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department, Corey. We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

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