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Rusty Wallis Honda

Dallas, TX

4.7
4,768 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,768 reviews

August 07, 2022

Extremely helpful and accommodating. They were waiting for me when I arrived and answered my every question. Great experience. . More

by NHUGHES811
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy in Finance, Eric Collier Sr
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rusty Wallis Honda are glad to have you as a customer.

August 06, 2022

Was happy to miss the morning rush and get right in. Oil change was completed in quoted time and I was on my way. Jennifer was great. More

by marygill618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review, Mary. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

August 06, 2022

There some good people taking go care of my vehicle. Even though the dealership is far from my home. I always go there. More

by ptarkik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hargis
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

The people here are professional and efficient as always. They always get the job done right and it is always a pleasant experience. My family and I have been coming here for about 10 plus years. No regrets More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember their name.
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business over the years. We look forward to continuing to have you as one of our valued customers, Anna.

August 05, 2022

If I tell your the service department has improved drastically!! This was the best experience I’ve ever had since I’ve been purchasing cars Rusty Wallace. From the time I drove up until the time I wal More

by TINAROBGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022 -

Rusty Wallis Honda responded

We are very happy to hear that Rusty provided you with such a positive experience! Thank you for taking the time to leave us this fantastic five-star review. We sincerely value your business and look forward to your next visit. Thank you, Tina.

August 05, 2022

All of your Rust Wallis service managers are excellent; they each follow up with you while you’re waiting; and provide accurate repair estimates. I have complete confidence in Rusty Wallis repair center. More

by Dell Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center managers
Aug 08, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda; we look forward to having you as one of our valued customers for many more years to come!

August 05, 2022

went in for routine maintenance; oil change and filter change; tire rotation and the tech performed a multi-point inspection More

by sbsusanbeene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hallma
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you, Susan, for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 04, 2022

They keep me informed on the condition of my car and do not try to up-sell me. I count on the service department to keep my car in good running condition. On my 3rd Honda since 2001, all 100% serviced at More

by hcjc1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stevens
Aug 04, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2022

Had an appt at 3:00pm sat in service drive for 15 mins and car not checked in until 3:15pm Watched the service techs walk around my car for over hour and 1/2 before they ever started work. Riding clock a More

by Jwebb44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor was fine but the service techs made her look like a complete idiot. They lied to her which she intern told the lie to me. Not good business!!
Aug 07, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2022

The customer service is good they take care the customers really good and they explain everything about wat is going on with ur car More

by Murjanhaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas j warr
Aug 03, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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