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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

August 11, 2022

Had an oil change along with Multi Point Inspection a short while back; told rep about noisy front end...Report .came back with "shock absorbers/struts/suspension/tie rod ends and boots/steering gear" in More

by RICK42650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot
Aug 12, 2022 -

Rusty Wallis Honda responded

Thank you so much for your detailed review. We are so glad that we had the opportunity to work with you, but disappointed that you didn't have a 5 star experience at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

August 10, 2022

The service was great, and the people were very nice and listened to me very well. More

by brandonlego145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot Name
Aug 11, 2022 -

Rusty Wallis Honda responded

Brandon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 10, 2022

Les tomo 3 hrs darme una llave. Cuando porfin me dieron el carro dejaron cables colgando, regrese de nuevo les tomo otros 30 min arreglarlo. De verdad no pierdan su tiempo val More

by deus618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 09, 2022

The team was very helpful they make sure I was satisfied with the vehicle I had chosen More

by Emcaldwell59
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, John Williams
Aug 09, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2022

Best Service Department ever. Always thorough, prompt and friendly. Great customer service hands down. Thanks! More

by jcolbytx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 09, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda!

August 08, 2022

Always have great service anytime I bring my Honda in for service. Any advisor I have used they are all very professional. More

by DENNISTHOMPSON242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did have contact with the associates listed
Aug 08, 2022 -

Rusty Wallis Honda responded

Dennis, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 08, 2022

Very polite and gave us a deal we couldn’t refuse! We will be back for another car soon! More

by JMURKELDOVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2022

Initially was with a rude salesman and requested another salesman. John was very kind and understood it was my first experience purchasing a car. He took time to explain the process of buying a car and made More

by zonia75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager was nice and introduced me to John. , John Williams, Skyler Barroso, Al Rebaza
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your wonderful review! We are thrilled that John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rusty Wallis Honda!

August 08, 2022

Service was exceptional we just went for oil and tire rotation. Jennifer was courteous and excellent. More

by PRIS715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 08, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words for Jennifer, and for taking the time to leave us this wonderful feedback!

August 08, 2022

The service was very nice and very convenient for me thank you very much good More

by SEXYRED75044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 08, 2022 -

Rusty Wallis Honda responded

It's great to hear that Peter was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

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