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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,773 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,773 reviews

November 05, 2021

James in service is outstanding. He was very thorough, followed up with me and was transparent! No chasing down your advisor and trying to get updates! He handled the whole process with tact and professio More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service, Greg Fine
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Nov 05, 2021 -

Rusty Wallis Honda responded

Ray, Thank you! James, Greg and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 05, 2021

John Hargis was amazing and made our car buying experience smooth. Will definitely come back to him for our next car. More

by CrystalN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hargis, Skyler Barroso
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

November 05, 2021

Waited for 3 hours for oil change.No transportation Waited for 3 hours for oil change. No transportation provided. The time clock in my CRV not working. The technician not able to Correct it. The labo More

by JOSTOM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cooper Elledge / James
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Nov 19, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your response. A representative will be in touch shortly.

Nov 19, 2021 -

JOSTOM50 responded

Okay Call me back On 2146009333 I need appointment to correct my time clock in Honda CRV It is still not working Please advise what should I do Thomas Joseph 825 Graystone Drive Garland, TX 75043

November 05, 2021

The fastest oil change I have ever had there! I will definitely be back for my next one. The lady who worked with me was very caring and helped me the whole way through. More

by carebear_29_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Department
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

Was met on arrival by Alexus and she went over the service I was requesting. She kept me notified during the service of the details. She had my truck (NART) washed and ready to go in a very resonabl More

by JMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Alexus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

Great customer service friendly environment staff was great service advisor was awesome thanks everyone great job More

by romanjrlujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She is a service advisor
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Nov 05, 2021 -

Rusty Wallis Honda responded

Roman, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 05, 2021

Rusty Wallis has a service chart with the fee. We received valuable advice from the service personnel More

by GOWRYS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not remember the name
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2021

All the staff are very courteous. The staff are All the staff are very courteous. The staff are knowledgeable and the service is thorough. More

by SANDRAZEBROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Sandra, we appreciate your business and our team looks forward to serving you again soon!

November 05, 2021

Pleasant and helpful service writers along with quick and efficient service made my visit to Rusty Wallis absolutely fantastic. More

by erikcalderon21415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy, Greg Fine
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us, Erik. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2021

Great communication and worked hard to figure out the small issues I was experiencing with my vehicle. More

by ELIZABETH1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Elizabeth, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

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