Back

Rusty Wallis Honda

Dallas, TX

4.7
4,773 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
Contact Dealership

12277 Shiloh Rd

Dallas, TX

75228

Directions

By Type

Showing 4,773 reviews

November 05, 2021

Great place to have your car serviced.. great people to work with for auto repairs More

by culclasuret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2021

You all let me leave the lot now there are problems just having a id. More

by Lillianturnbull87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skyler Barroso
Nov 19, 2021 -

Rusty Wallis Honda responded

We're sorry to hear this, Lillian, and would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 05, 2021

The staff here at Rusty Wallis is always courteous and helpful in determining exactly what I need to have done to keep my 2007 Honda in good running order. More

by Georgia King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz, Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

I’m a new customer. There should be a sign advising the customer that the service advisor is also the cashier. This survey allows you to choose service as the Dept you visited. On the next screen all other More

by RFULLER834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
November 05, 2021

The service team was very helpful, provided great explanations to my questions, and made sure that I understood the timeframe when parts were needed to be ordered. They were able to complete the rep More

by AEDSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linton James
November 05, 2021

I have never really had and issue with the service department. They take very good care of my car and I am.more than pleased with their service. More

by Klynn9896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Rusty Wallis Honda responded

Thanks for the opportunity to assist you.

Nov 05, 2021 -

Klynn9896 responded

You are more than welcome.

November 05, 2021

The staff was helpful and friendly. The waiting area is nice and ideal for smartphone and tablet owners. The work was completed without a long wait. More

by sashi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Very good service you need hiring more people like her. Good attention. Nice Tank you More

by fx20052000
Customer Service
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Took a long time to change a battery … was there almost three hours … also the battery doesn’t look new to me More

by SAJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 06, 2021 -

Rusty Wallis Honda responded

Your satisfaction is our top priority. Feel free to reach out to me. Ondra Calvert, General Manager.

November 05, 2021

Yes I would, and I have, there have been many times that I have said this the best place to do business with. More

by J.NIMNIC57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
189
...