Rusty Wallis Honda

Top Notch Treatment at Rusty Wallis Honda! As always, my experience at Rusty Wallis Honda was the best from the great treatment from Dillon Rose to the beautiful new service center. Their qual As always, my experience at Rusty Wallis Honda was the best from the great treatment from Dillon Rose to the beautiful new service center. Their quality of work and consistently fair pricing puts them way ahead of the other Honda Dealerships in the DFW area. More

Oil Leak 1/24, minor oil leak. Replaced oil pressure switch, $185.05. 1/29, MAJOR OIL LEAK! Faulty oil pressure switch. Warranty replacement. Oil change, 1/24, minor oil leak. Replaced oil pressure switch, $185.05. 1/29, MAJOR OIL LEAK! Faulty oil pressure switch. Warranty replacement. Oil change, $38.36. Problem seems to be cured. Overall, employees helpful, friendly and accommodating. Pleasant waiting area with great coffee selections and snacks. Being technology handicapped with my flip phone I was unable to view video offer on text message from service, so called number sending text to request phone conversation. Request honored. Thank you. I purchased my 2004 Honda CR-V new at Rusty Wallis and have had it serviced there ever since. I love my CR-V! Mary Tunnell More

Good Advice When I took my 2014 Accord in for an oil change, it was discovered that it also needed the brake fluid flushed and changed, the tires rotated and an a When I took my 2014 Accord in for an oil change, it was discovered that it also needed the brake fluid flushed and changed, the tires rotated and an alignment. Isaac Alquicira explained everything to me, and I told him to go ahead with the work. Shortly after that, I received an email with a video made by the mechanic that showed me what he had inspected and why the additional work needed to be done. The video was very helpful, and I was able to email it to my husband for his information. Isaac told me that my favorite service advisor, Jeff Peterson, has been promoted to Service Manager. While I am happy for Jeff and think he's the perfect person for the job, I will miss him, but I liked Isaac and will ask for him in the future. The remodeling work at the dealership is great, and the new waiting area is much more comfortable than the old one. More

Routine service The people at Rusty Wallace Honda are what makes it a pleasurable experience to have ones car serviced. My experience includes the body shop where The people at Rusty Wallace Honda are what makes it a pleasurable experience to have ones car serviced. My experience includes the body shop where I found the same great service. Steve Hartwig handled my service for ten years. He will be missed. More

New Car Experience Stephen and Alante was very helpful. I told Alante exactly what I wanted and she paired me with Stephen and he showed me the car. He was very informat Stephen and Alante was very helpful. I told Alante exactly what I wanted and she paired me with Stephen and he showed me the car. He was very informative about the car and showed me everything there was to know about my car. Oscar was very helpful as well and worked with me to get to a reasonable price for my car payments. All of the staff was helpful and I had a great car buying experience. More

General maintenance Greg Fine was terrific! He explained all aspects of the service being provided and what steps would be taken. He also shared information about when I Greg Fine was terrific! He explained all aspects of the service being provided and what steps would be taken. He also shared information about when I would need to come back again. More

Quick no pressure Love the clean waiting area with complimentary snacks. No other dealerships provide this service. Love my car wash and the friendliness of all the p Love the clean waiting area with complimentary snacks. No other dealerships provide this service. Love my car wash and the friendliness of all the people. More

Excellent Experience! Isaac was very professional and helpful. He communicated well with me in regards to what service work was needed and the cost. Isaac also took extra Isaac was very professional and helpful. He communicated well with me in regards to what service work was needed and the cost. Isaac also took extra time to retrieve my radio code after the battery replacement. More

Very professional, yet friendly approach. No nonsense. My Express Service Advisor, Dillon Rose was terrific. He covered all the important points and got me out in a very reasonable time. By summer, you w My Express Service Advisor, Dillon Rose was terrific. He covered all the important points and got me out in a very reasonable time. By summer, you will need to add a sun filter to the windows in the new waiting area. You have complaints about this; I suggest something like what is used over plant nurseries to give plenty of indirect illumination. The area is spacious, and otherwise feels very airy and comfortable. More

Great Experience The customer service rep was very helpful when my husband and I stopped into the dealership without an appointment. It could not have been easy deali The customer service rep was very helpful when my husband and I stopped into the dealership without an appointment. It could not have been easy dealing with both of us since we were not on the same page. Kudos for giving us a discount and keeping us both happy. More