Rusty Wallis Honda

Exceptional Service Thank you, Alan Stowers, for providing a pleasant, painless, and positive car buying experience of my 2015 Accord EX-L. I received professional, cour Thank you, Alan Stowers, for providing a pleasant, painless, and positive car buying experience of my 2015 Accord EX-L. I received professional, courteous service from Alan and other members of the Rusty Wallis team, including Xavier Maldonado and John Haddock. To others looking to purchase a car, I recommend Alan Stowers and Rusty Wallis Honda and wouldn't hesitate to purchase another vehicle from them. I love my new Honda! More

Very Experienced Helpful ,informative, and very experienced, motivated, driven, as well as provided information on car features interior,exterior,maintenance, care,his Helpful ,informative, and very experienced, motivated, driven, as well as provided information on car features interior,exterior,maintenance, care,history,speed,engine,warranty, and service. More

Wonderful Experience I purchased a Civic from Kenneth Boyd 3 years ago and had a very pleasant experience and decided I would see him again for my next purchase. I traded I purchased a Civic from Kenneth Boyd 3 years ago and had a very pleasant experience and decided I would see him again for my next purchase. I traded in my vehicle this weekend for a CRV and my experience with Kenneth was just as pleasant. He was patient, very knowledgeable, professional, thorough, and friendly. Thank you Kenneth! We appreciate you! More

Super Pleased The person I would like to specifically compliment is Robert Kersch. I have known Robert for many years and have bought several cars from him. I hav The person I would like to specifically compliment is Robert Kersch. I have known Robert for many years and have bought several cars from him. I have the highest regard for him as he is a man of strong character. I definitely feel like I have been blessed with "the best" by knowing Robert. I have been pleased each time I have purchased a vehicle from him and have told many people about him. Robert went "above and beyond" every time I have purchased a car from him. I consider him a wonderful friend, and I do not hesitate one iota in highly recommending him to anybody who wants "the best." That is exactly what you will have in dealing with Robert. He really is just that......."the best!" More

Good people to work with At Rusty Wallis Honda. Most pleasant experience working with Felton Jones, Kenneth Boyd plus others at Rusty Wallis of any auto-dealership in the last 54 years of buying aut Most pleasant experience working with Felton Jones, Kenneth Boyd plus others at Rusty Wallis of any auto-dealership in the last 54 years of buying autos! More

A pleasant experience with my HondaPilot purchase. I felt very comfortable purchasing this car on my own. The people that helped me we're professional and informative. It was a good day. I felt very comfortable purchasing this car on my own. The people that helped me we're professional and informative. It was a good day. More

DO NOT GO THERE! !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge y !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!! More

July 8, 2015--Civic Purchase from Mr. Alex Margalli My wife and I experienced excellent and professional treatment form our sales representative, Mr. Alex Margalli and from Mr. Bryan Mullican. Our buyi My wife and I experienced excellent and professional treatment form our sales representative, Mr. Alex Margalli and from Mr. Bryan Mullican. Our buying experience with Alex was done honestly, courteously, and quickly. Mr. Jason Hachtel brought value to the transaction with his skill of the financing process and patient explanation of the value of the extended warranty. After numerous other buying experiences over the years, this is the best experience in new car buying that we have had. We highly recommend Alex, Jason and Bryan as a trusted professional resource for an excellent car buying experience. Walt & Marcy James, Garland TX More

oil change and wheel alignment took 3 hours The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment whi The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment which he estimated would take 35 minutes. It took an hour and 20 minutes I might suggest that Rusty Wallis have a maintenance division like Sports City Toyota which turns around an oil change in 20 minutes. I was not very happy to say the least with the service and hope corrective measures will be taken. My e-mail is incorrect on the invoice so I will not get the performance evaluation survey. The front desk sent be back to the service div to have it corrected. I did not want to deal with them at this time. More

Exceptional purchase experience! We bought a 2015 Accord EX-L V6 from Rusty Wallis Honda yesterday. I can't overstate what a pleasure it was to work with this dealership, starting wi We bought a 2015 Accord EX-L V6 from Rusty Wallis Honda yesterday. I can't overstate what a pleasure it was to work with this dealership, starting with Alan Stowers in the internet dept who was professional, respectful, honest, forthright, and exerted zero pressure or slimy sales tactics and kept his word throughout as if he didn't know there's any other way to be. Xavier Maldonado was the same way when he helped us complete the transaction and take delivery of the car. John Haddock in the finance department was equally courteous, professional and easy to work with, reflecting the opposite of the stereotypical finance guy who plays the role of the "heavy" at the end of the transaction. I kept waiting for the conflict to start and to have to fight for the OTD price we agreed to in our email exchanges, but it never came. What a breath of fresh air dealing with Rusty Wallis Honda! More