
Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,815 reviews
Delighted with new car purchase experience!! I started looking for a new car 3-4 weeks back. As part of the ground work, the first impression created by Rusty Wallis (and David Sheffer) was most I started looking for a new car 3-4 weeks back. As part of the ground work, the first impression created by Rusty Wallis (and David Sheffer) was most effective. Even though I visited and spoke to quite a few other dealers near me (and Rusty Wallis being rather far off comparatively), I finally chose to go ahead and close the deal with Rusty Wallis; reasons being - price, overall customer feedback on their sales and service, and most importantly the sincerity and reliability of the SalesPerson (David Sheffer). I had already exchanged lots of emails with David even before I stepped into the showroom, and every time, he was very prompt, honest and realistic with the information. He even helped me to sort out the financing aspect. The overall sales closure process was very smooth (no dirty tricks like other dealerships, where, for negotiations, they start bringing in one person after the other and try to extract more from you). David Sheffer is one of the honest SalesPerson (cars or otherwise) that I have ever come across. I was planning for a pre-owned initially, but since everything worked out, I settled for a new 2015 Accord. I really hope now that the Service experience is as delightful as the Sales. I would also like to thank the management and the man himself (Mr. Rusty Wallis) for having created and promoted strong business values!!! More
Excellent Dealership! I have been taking my (Honda's) to Rusty Wallis for over 10 years and have received very good service. Jeff Peterson and Steve Hartwig have been my se I have been taking my (Honda's) to Rusty Wallis for over 10 years and have received very good service. Jeff Peterson and Steve Hartwig have been my service guys for years. Both are professional and knowledgeable and I receive the best maintenance possible for my vehicles. Both have customer service skills that are exemplary! Truly these two guys are a real asset to Rusty's dealership. They've earned the "title" that customers like most of all, that of friend, "customers trust then" and know that they are getting the best service possible. Trust is a powerful thing in the service industry, if one can't obtain it they are soon out of business. So these guys are key to a winning service business! Ask for these guys judge for yourself! More
Excellent Customer service I have been trusting Jeff Peterson at Rusty Wallis since purchasing my Honda in 2008. Service is outstanding and extremely reliable. Jeff is highly kn I have been trusting Jeff Peterson at Rusty Wallis since purchasing my Honda in 2008. Service is outstanding and extremely reliable. Jeff is highly knowledgeable in my cars diagnostic and service need and his friendly approach still makes me return to Rusty Wallis even if I have moved to Irving. I even have my other Honda Civic purchased at a different dealer serviced at Rusty Wallis. Great customer experience - Vincent Cruz More
Most definitely do recommend rusty wallis Most definitely do recommend Rusty Wallis. Mitchell Smartt was extremely professional and honest as we communicated primarily through email to find ne Most definitely do recommend Rusty Wallis. Mitchell Smartt was extremely professional and honest as we communicated primarily through email to find new honda accord EX-L. Overall, it was a pleasant experience. Thanks. Keep it up. More
great service Steve Hartwig was a pleasure to work with. He explained everything thoroughly and gave a fairly accurate window in which my vehicle would be ready. P Steve Hartwig was a pleasure to work with. He explained everything thoroughly and gave a fairly accurate window in which my vehicle would be ready. Pricing was decent and his attitude was amazing. More
Service Advisor S. Hartwig I always have enjoyed having my vehicle service at RW Honda. Steve Hartwig always provides great customer service and convince. He always explains wha I always have enjoyed having my vehicle service at RW Honda. Steve Hartwig always provides great customer service and convince. He always explains what needs to be done to my car with common terminology. I have never had any problems with the service at RW Honda. Steve Hartwig and the service center personnel are awesome. Thanks RW More
My excellent service experience I have been taking my Hondas to Rusty Wallis for over 5 years and have received very good service. Jeff Peterson has been my competent and friendly s I have been taking my Hondas to Rusty Wallis for over 5 years and have received very good service. Jeff Peterson has been my competent and friendly service advisor for the past few years. He is professional, thorough and gives me the assurance I need that my car has received the best maintenance possible. His customer service skills are exemplary which makes him an asset to the dealership. I will continue to take my car to Rusty Wallis for needed maintenance and recommend others to do the same. More
Thoroughly Outstanding! All service advisors have been professional and thorough with explanations for all service work required. Our goal is to maintain vehicle to reach 25 All service advisors have been professional and thorough with explanations for all service work required. Our goal is to maintain vehicle to reach 250k miles! More
Above & Beyond I have used Jeff Peterson as my service advisor for quite some time. If I go there & he is off I come back another time, not saying others wouldn't I have used Jeff Peterson as my service advisor for quite some time. If I go there & he is off I come back another time, not saying others wouldn't be nice & helpful, but I trust him & know he will take care of my car properly. He is always courtesous, helpful & honest. I know when he advises me my car needs something it does need that. I would definitely recommend this service department & dealership to others & have in the past. Rusty Wallis should be honored to have a service advisor such as Jeff working for them. My last 3-4 cars has been bought from y'all due to people like Jeff working there. More
Service visit I had the Rusty Wallis service dept recommended to me by a friend. Steve is always so friendly and takes good care of my car. I would definitely recom I had the Rusty Wallis service dept recommended to me by a friend. Steve is always so friendly and takes good care of my car. I would definitely recommend this service dept and dealership to others. More