Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good people and great service. The Car Guy said this was a good place to buy a Honda and he was right. If that not enough characters I am sorry. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa a good place to buy a Honda and he was right. If that not enough characters I am sorry. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa I am very happy with the dealer, but not happy with this part of the review. More
I just bought a new CR-V, and I LOVE it!! The sales associates were extremely helpful, courteous and patient with me. I was very nervous about the process of buying a new car, but they made it very ea associates were extremely helpful, courteous and patient with me. I was very nervous about the process of buying a new car, but they made it very easy. I would recommend Rusty Wallis to anyone looking for a new vehicle. More
Great experience. All staff friendly and committed to Great experience. All staff friendly and committed to comfortable customer experience. Brian very knowledgeable of product, and worked hard to sup Great experience. All staff friendly and committed to comfortable customer experience. Brian very knowledgeable of product, and worked hard to support multiple test drives with multiple drivers. Mike supported due dilegence to maximize trade-in value. More
I bought a 2006 Ridgeline in 2005 from rusty wallis honda William Marlow was the salesman then and he treated us like family .I told him I would be back. We bought a 2010 pilot from William Marlow in 2009 an William Marlow was the salesman then and he treated us like family .I told him I would be back. We bought a 2010 pilot from William Marlow in 2009 and he again treated us like family. I will be back. Our ridgeline was in the shop two times for repairs and everyone was very nice and made sure we understood what was going on and how much it would cost and why. Thats the kind of service I want when I take a vehicle to get it worked on. Thank you all very much. More
The weather was very cold on Saturday; however, all the The weather was very cold on Saturday; however, all the employees mentioned above were very courteous and warm in their transactions with us. We w The weather was very cold on Saturday; however, all the employees mentioned above were very courteous and warm in their transactions with us. We were looking at new Civics, but not sure we were really wanting to buy at this time or even that day. However, the sales presentation was friendly and informative, and we are pleased with our new civic. More
The sales team was friendly, helpful and did not pressure me in any way, which made the car buying experience easier. I don't think there should be a word minimum for a review, because someone might not h me in any way, which made the car buying experience easier. I don't think there should be a word minimum for a review, because someone might not have that much to say if they are not complaining. Have a nice day. :-) More
It was a great experience and I would recommend Rusty Wallis to friends and family. I am looking forward to doing more business with Rusty Wallis. I live close to the dealership and it has been extreme Wallis to friends and family. I am looking forward to doing more business with Rusty Wallis. I live close to the dealership and it has been extremely convenient. I hope that the service department will be just as exceptional as the sales force. thanks, Todd! More
Rusty Wallis was very professional in all their dealings with us. The;y were very helpful and answered all of our questions. They did not pressure us at any time during our purchase. They made our buying with us. The;y were very helpful and answered all of our questions. They did not pressure us at any time during our purchase. They made our buying experience very good. All of their persennel was very informative from the sales to the financing. They gave us many options of warranty and insurance. Their service department did any excellent job of detailing our car, and the sales associate was excellent in explaining all the features on the car. I will recommend Rusty Wallis Honda to all my friends and associates. It was a great experience. More
Our car buying experience was good with Rusty Wallace Honda. Probaly, the best we have had. We have absolutely no complaints and the staff could not have been more accomendating. Our salesman, John Har Honda. Probaly, the best we have had. We have absolutely no complaints and the staff could not have been more accomendating. Our salesman, John Hargis, worked very hard for a deal that we could agree on. Thank you. More
I chose this dealership because they had the vehicle I was looking for; 2009 Accord EX-L w/Navi. I drove an hour, passing 6 other Honda dealers for the price and firendly service over the phone. I had a was looking for; 2009 Accord EX-L w/Navi. I drove an hour, passing 6 other Honda dealers for the price and firendly service over the phone. I had a great sales experience. The price was perfect, the vehicle was exactly what I wanted and the staff couldn't have been more helpful. There was no waiting around, haggling or poor sales tactics. Kevin and Felton did an excellent job ensuring that I purchased exactly what I wanted for the best possible price. I would recommend this dealer to anyone I know looking to buy a new or used vehicle. January 7, 2010 I am adding to my initial rating. I noticed a vibration in the car driving it home from the dealership and called my salesman. He said it may have been from sitting and to see if it got better over the next few days. It got worse and I called back a few days later. Kevin spoke with his managers and they said to take it to a closer Honda dealer to make sure it was not a wheel out of balance. Huggins Honda service department was great. Very prompt, courteous and thorough. They road forced all 4 wheels but all of the tires were out of round. They could not give me the new tires but Rusty Wallis already told me if it needed new tires, they would put them on. I then drove an hour to Rusty Wallis to be met by Robert in their service department. A rude, condescending, and unfriendly service advisor. I explained everything and gave him the paperwork from Huggins Honda. I waited over an hour and then he told me that I would have to go on a ride with a service tech. He basically called me and Huggins Honda a liar. It was a ridiculous amount of attitude from Robert. Upon returning from the test ride, I found my salesman and got him involved. He and his manager got involved and wound up pulling new tires and rims from another Accord on the lot and putting them on my car. No paperwork, no cleaning the car or even the new rims and tires. I still had a great sales experience but I would not recommend the service department. Any department that lets someone like Robert deal with customers in that manner and sells someone a new vehicle with 4 out of round tires, needs some work. More