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Rusty Wallis Honda

Dallas, TX

4.6
4,012 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,012 reviews

August 25, 2009

I can't say enough good things about the great experience I had buying my new honda civic at Rusty Wallis. As far as I'm concerned they are the best in Texas. The customer service was excellent. Great at More

by wjwhitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodenhaver
August 25, 2009

As I walked into the dealership Brandon was there to greet me with a handshake and a HUGE smile. He was very responsive and even though the dealership was VERY busy he kept his postive demeanor and his More

by cordovamanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rovenhaver
August 22, 2009

bait and switch was used on me. I was given a good price on line but when i went to the dealer they wanted over $2k extra for the option they installed. I did not want any of the options and the price for t More

by bhupenppc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Johnson
Sep 01, 2009 -

Rusty Wallis Honda responded

It is very unfortunate that we were not able to reach a deal in this instance. The price quoted on the internet does list that it is a "Base price" before dealer options such as Tint, Door edge molding, pinstriping, etc... The good news is that every car we quote over the internet is available for purchase without the dealer options. If we do not have the car presently on the lot without the options, we are more than willing to make a deal and order your requested vehicle. Concerning the trade in price, it's difficult to compare the price exactly. The other dealership may have had different incentives that they were able to put towards the purchase that unfortunately Honda was not offering at the time.

August 21, 2009

I got the review from this site said that Rusty is high rate. However, their price is higher than my friend got 10 months ago. I think they increased their price for Clunkers. They also force the buyer to More

by longhuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman and Manager from Iran
August 21, 2009

I searched the Dallas area for Honda Dealers and by far this dealership had the best deals, compared to Houston area,Shreveport Louisiana area. Internet site experience was excellent,,,cars photo's were gr More

by TSimpkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE (internet salesman), Ronnie Robertson
July 31, 2009

This is he first time I've ever left a dealership happy. This is he first time I've ever left a dealership happy. My husband called and Kevin gave him a quote over the internet and we was a little worried a More

by annierod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin , Ronnie Robertson
July 31, 2009

I came in with less than an hour to closing and they still were able to get it done and to my satisfaction. It didn't take very long to get it completed. They said that it would take about 30 minutes an More

by bleeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall, Ronnie Robertson
July 23, 2009

Joe Slack and all other members of the Rusty Wallis dealership had the utmost courteous and respect for me as a human being. I dealt with Joe on the internet in the beginning and he was very informati More

by rodneyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Slack, Ronnie Robertson
July 16, 2009

Overall excellent experience, have already brought in a friend who needs a new car to see Terry, we also visited with Brandon and he was great too. All the sales people we met were very nice...A+ rating f More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERRY GODEY, Ronnie Robertson
July 10, 2009

I brough tmy Element in for an oil change late in the day. You all were pretty backed up, and it usually just takes an hour to do, but my service guy still got me out of there within an hour and a half. More

by mitchwomble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young white guy!, Ronnie Robertson
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