
Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I drove over 200miles in search of the perfect car for my wife, and after 15 frustrating experiences (Crowned by Grapvine Nissan's Crookedness) expected business as usual from these guys. I have to say I wife, and after 15 frustrating experiences (Crowned by Grapvine Nissan's Crookedness) expected business as usual from these guys. I have to say I am shocked! Not only were were given the guaranteed price listed on the website but they gave us an great counter-offer (Possibly a great end of the month incentive) Ryan Cannon was very, very nice and we had a very enjoyable experience, probably the best we have ever had. We took the car for a test drive and thereafter closed, without haggling like most places do, or pulling spec sheets of dealer installed crap on a trade in like most places do. They were courteous and pleasantly recommended area restaurants given that we were out of town. Even after the car's battery malfunctioned (likely due to manufacturer defect)they offered to replace it for free even when they didn't have to. Adam the finance manager was awesome. We went in there with a pre-approved offer from a bank and he countered the offer with a comparable Honda finance rate. He also offered after sales service on the extended plans for our new Honda. We were intending to pay the car off in a year so sadly couldn't take him up on the offer, but felt none the less that he was a great steward for both Honda and Rusty Wallis by creating awareness of the availability of peace of mind solutions for customers. There was absolutely no hassle and nary the excessive pressure to close on their Honda financing and even agreed to have us sleep over it. Yous guys are doing a great job, and I would fly halfway across the country to buy from them. Its that good, the resason why they have the Honda president's award and a 4.8 out of 5 rating (5 after my rating?). More
We have been doing research for an Odyssey for a while. Went thru many Dealers round Frisco due to proximity. But after working with Jim Beeson, we now know what difference a sales person makes in purchas Went thru many Dealers round Frisco due to proximity. But after working with Jim Beeson, we now know what difference a sales person makes in purchasing a vehicle. Jim was very straight forward and upfront. He willing to help with any question. The online email exchanges were prompt. We felt that he did not BS. The experience played a big part in the purchase. Usually we are not those who buy the car on the spot. Buy the ease that we were made to feel, we pursued ourselves to make the deal. I highly recommend working with Jim. He is your go to guy - A good man. More
I had visited another dealership in the area and Rusty Wallis beat their price on my Odyssey by $850. I was very pleased with their price, their service and will definitely go there first next time for a Wallis beat their price on my Odyssey by $850. I was very pleased with their price, their service and will definitely go there first next time for any new car purchases I need to make. I was especially impressed they they stayed 90 min. after closing time to close the deal. d More
7/2010 For those of you wondering if the reputation for 7/2010 For those of you wondering if the reputation for Honda vehicles are true when it come to longevity, I will attest to that. Our 1991 Honda had 7/2010 For those of you wondering if the reputation for Honda vehicles are true when it come to longevity, I will attest to that. Our 1991 Honda had over 300,000 miles on it and it was still going when we got the aircheck voucher for it. I would highly recommend Rusty Wallis Honda, Brandon Rodenhaver, Chris and Adam were ABSOLUTELY WONDERFUL!!!! when we get ready for our next Honda we will definitely be going to Rusty Wallis Honda. These people made our car buying experience wonderful. More
I received a letter from one of the sales managers that they wanted to buy our used Honda Pilot. My wife and I wanted to upgrade so it made sense for us to come in and check out our options. From the momen they wanted to buy our used Honda Pilot. My wife and I wanted to upgrade so it made sense for us to come in and check out our options. From the moment we walked in we where treated great. Of course like most dealerships they are sales people, but at the end of the day they are very friendly and truly want to make you the best deal. I would highly recommend using this dealership! More
My experience was very good. It took me three weeks to make my decision. John did not bugg me with phonecall or e-mails during this time. I really appreciated that.John was patient and worked with me in make my decision. John did not bugg me with phonecall or e-mails during this time. I really appreciated that.John was patient and worked with me in getting the car I wanted and with the price. John was also very helpful in getting the audio and bluetooth and home-link system set up. This was much nicer than when I bought my 98 Accord from a different dealship. More
This is my fourth car from this dealership. I will never go anywhere else. Your customer service is the best in the North Texas area. I have been to other Honda dealerships but Rusty Wallis Honda is still n go anywhere else. Your customer service is the best in the North Texas area. I have been to other Honda dealerships but Rusty Wallis Honda is still number one for my family and I. I will always go to Rusty Wallis Honda Thank you, Adriana Cannon More
Doug was a great salesperson, he showed me all the features of the car and was patient in working with me on a price that fit my budget. I had to come back on Monday to get some of the additional opti features of the car and was patient in working with me on a price that fit my budget. I had to come back on Monday to get some of the additional options I had picked and the service people detailed the car and quickly added what I needed. Great Service. More
Mark Johnson was very attentive to my conditions and worked within them. Though my wife was a harder sell, he was reverent and professional at all times. There is a Honda dealership within five mile worked within them. Though my wife was a harder sell, he was reverent and professional at all times. There is a Honda dealership within five miles of my home, however, when it is time to trade in my CRV, I'll, again, drive the 22 miles to Rusty Wallis, as well as for routine maintenance. The dealership sales floor was well organized and inviting. The staff were friendly. But, there was one thing that stood head-and-shoulders above all, it was that all of the sales staff attended to the needs of all the customers. It didn't matter whether he or she was my salesperson. That, I found to be unique to this dealership. We were offered refreshments and shown the location of the restrooms to a fault. The two hours we spent didn't feel laborious, but fun. I recommend Rusty Wallis to all. More
I was referred by a stranger driving a CRV. Jeff Bushard kept in touch by e-mail and it was a pleasure to meet him. He was very helpful in understanding the car and navi system. I never felt pressure, but w kept in touch by e-mail and it was a pleasure to meet him. He was very helpful in understanding the car and navi system. I never felt pressure, but was delighted to find I was treated well. Many dealerships still have salepersons that treat a single woman car buyer as a second class citizen. This was not true at Rusty Wallis. Felton Jones walked me through the process and I also felt he was talking to me and not just trying to finish the deal. I would and will recommend this dealership to friends and family. More