Back

Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews

2,200 Reviews of Rusty Wallis Honda - Service Center

Sort by
January 30, 2025

I needed a recall service completed and had scheduled a few weeks before my appt. On the day before, I learned that I needed to help with a funeral. The service staff made sure to have my Ridgeline ready i More

by jmfmls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service dept.
Feb 04, 2025 -

Rusty Wallis Honda responded

Hi Jmfmls, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

They were attentive, considerate, and professional. I appreciate being dropped off at my work while they worked on my car.. More

by INFO@TOPMAK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rusty Wallis Honda responded

Info@topmak.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

I had an outstanding experience with Tin Tran at Rusty Wallis Honda. From the moment I arrived, he treated me with the utmost respect and professionalism. My service was originally estimated to take aroun More

by CELIAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran, Express Advisor
Feb 04, 2025 -

Rusty Wallis Honda responded

Celiaj, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 26, 2025

Great experience with the service department for a recall on my Honda accord. Everyone was extremely professional, kind, and courteous when I visited on 1/25. I was reminded of my appointment several days pr More

by Hoop dreams 926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 28, 2025 -

Rusty Wallis Honda responded

Hoop Dreams 926, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 25, 2025

Good service, friendly and helpful. Just good in providing a diagnostic of my car and just good interaction. More

by dallasstars25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 28, 2025 -

Rusty Wallis Honda responded

Hi Dallasstars25, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 25, 2025

Very easy to make appointments. Everyone was courteous and helpful. Service was timely and complete. Thanks! More

by Reader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department employees
Feb 01, 2025 -

Rusty Wallis Honda responded

Reader, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!

January 25, 2025

Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. More

by AMBER_ROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rusty Wallis Honda responded

Amber_robison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 25, 2025

It was good service, they are always available to help me, they are nice people and respectful. Thanks 😊 More

by GREENJUDY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian,
Jan 28, 2025 -

Rusty Wallis Honda responded

Greenjudy05, we are so happy to read such a great review about Rusty Wallis Honda! We hope to see you soon!

January 22, 2025

No call for vehicle pick up when asked to please call when vehicle was ready. Picked up car at 8 pm. More

by suarezjacky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Rusty Wallis Honda responded

Suarezjacky15, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

January 21, 2025

Tin in the service department was courteous and efficient. It was nice to see a helpful person at 7:30 am More

by retta1771
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Jan 23, 2025 -

Rusty Wallis Honda responded

Hi Retta1771, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

...
10
...