Rusty Wallis Honda - Service Center

I waited for over 5 minutes to be greeted even though I was the only one waiting. It wouldn't have been a big deal, except the 1st thing that was said to me when they came out, was "You'll be getting a sur was the only one waiting. It wouldn't have been a big deal, except the 1st thing that was said to me when they came out, was "You'll be getting a survey after your service today. Anything less than 5 stars would mean a fail." I informed them I had a coupon before service was started and when they gave me the invoice, no coupon was applied. When I pointed this out, he didn't apologize or anything. He just reprinted the invoice with a coupon applied and handed it to me while talking to another service advisor. The amount was still wrong, but I was over it at this point and just paid and left. More

The service advisor seemed to be alone so I understand the time it took him to approach me. He didn't try to upsell me which is awesome. I give him a 5 star. Now to the reason for the 3 star. I specifi the time it took him to approach me. He didn't try to upsell me which is awesome. I give him a 5 star. Now to the reason for the 3 star. I specifically ask that my seat not be moved. I know it sounds petty, however my vehicle doesn't have seat memory and is very hard to put back where I had it. Moving it on me infuriates me to no end. The car wash left water spots allover the car. I didn't mention I would like them to not wash the car, so unfortunately I have to eat that one. Still mad though. The service time and price was reasonable. So far all seems well. More

The experience was great as soon as I approached the Express oil change area. This was my first time coming to this location. Express oil change area. This was my first time coming to this location. More

Requires patience with the wait and all, but overall very friendly customer service, I’m satisfied on how my experience went. friendly customer service, I’m satisfied on how my experience went. More

Very good service person. My car was ready in promised Time. Very clean waiting area. My car was ready in promised Time. Very clean waiting area. More

Service advisor Greg Fine was very helpful, courteous and professional. Service work was completed efficiently and effectively. Rusty Wallis Honda continues to be an exceptional dealership. professional. Service work was completed efficiently and effectively. Rusty Wallis Honda continues to be an exceptional dealership. More

We are very satisfied with our visit to the service department. Communication was excellent and the repair was done quickly department. Communication was excellent and the repair was done quickly More

Chris, the service director is pleasant to work with. I'm glad they are able to at least shuttle to a residence and not just commercial. I'm glad they are able to at least shuttle to a residence and not just commercial. More

Brian Stevens professionally communicated with me and was prompt and easy to work with. The receptionist (sorry her name slipped my mind) made sure I was picked up. I left some keys in the restroom and they prompt and easy to work with. The receptionist (sorry her name slipped my mind) made sure I was picked up. I left some keys in the restroom and they were nice enough to sit them aside to be claimed. They rinsed my car off as well. I couldn't have gotten better treatment. The whole staff stepped up and that's greatly appreciated. Thank you. More

I've been buying cars and having them serviced at Rusty Wallis for over 30 years. There's a reason I keep going back. Wallis for over 30 years. There's a reason I keep going back. More